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How to Maximize Your Training Budget

Webinar – Recorded | Feb. 21, 2019

In this informative webinar, you will learn about the popular and overlooked ways organizations and professionals can purchase training to become more resilient. 

How to Deal with Six Types of Difficult Coworkers

White Paper | Jan. 06, 2021

It’s inevitable. At some point in your career, you’ll find yourself working alongside individuals who fall into the general category of “Difficult People.” The effects these people can have on an organization vary greatly but usually involve many problems for the team. This white paper describes some of the more common types of difficult people and provides you with tips on how to handle them.

A Complete Guide: How to Become Certified in Microsoft Azure Fundamentals

White Paper | Oct. 21, 2020

This Certification Prep Guide provides an overview of the Microsoft Azure Fundamentals certification and offers helpful tips that you can use when preparing for your certification exam. 

What is Your Best, Tactical Advice for HR and IT Teams Seeking Top Talent?

Article | April 08, 2021

HR and IT managers, if you're losing top talent and having trouble attracting quality candidates, the no. 1 reason is that they don't see a future with you. If you're not leveraging professional development, here are a couple tips to start.

Global Knowledge Guide to Python

Special Report | Aug. 08, 2016

Whether you’re a beginner or intermediate Python developer, you’ll want to keep this guide close to your keyboard and Python editors. In it, you’ll find sample use cases for many of the most common language constructs and tasks that you’ll likely need to perform, such as reading a file or working with a database.

Getting There Faster - Accelerating Leadership Development

Webinar – Recorded | Oct. 01, 2013

How can leaders and Human Resources professionals use effective, simple and research-based talent management practices to contribute to their organization's success? Too many leadership development theories provide complex and confusing answers. Join Jocelyn Bérard as he shares the core practices introduced in his new book, Accelerating Leadership Development, which reflects his extensive research and years of experience in making leadership development uncomplicated and practical.

Four Reasons Why a DevOps Approach Complements ITIL

Article | Dec. 07, 2017

Unlike ITIL, DevOps is more of a philosophy than a formal framework. DevOps, which is short for Collaboration between Development and Operations, arose as a movement within IT best practices when IT managers began to realize that something needed to be done to close the communications and collaboration gap between development groups and support operations staff. After some time and examination, it became clear that there was no inherent conflict between the DevOps movement and ITIL—the two, in fact, are quite complementary.

Exploring the Upgrade from VMware vSphere: Install, Configure, Manage 6.5 to 6.7

Webinar – Recorded | Dec. 13, 2018

VMware vSphere: ICM 6.7 is the foundation for most other VMware technologies in the software-defined data center. The recent update from 6.5 brings important new features and enhancements.

DevOps: The Future of ITSM and ITIL

Webinar – Recorded | June 19, 2014

Cloud computing enables development teams to get applications into production faster. IT Service Management (ITSM) leaders must adopt new strategies and change existing processes or risk becoming a barrier to success. Cloud computing requires DevOps-the blending of development and operations with the goal of accelerating time-to-market and reducing time-to-value. The good news is that ITIL® is uniquely positioned to accelerate DevOps, but it requires changes to existing ITSM processes.

Cloud, DevOps and IoT Trends to Watch for in 2017

Article | May 01, 2017

Get an insider’s take on 2017 cloud computing, DevOps, and Internet of Things (IoT) trends from an industry expert.