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In this hour-long webinar by Global Knowledge instructor and ITIL Expert Michael Scarborough, you will learn how to study for and succeed in passing ITIL Intermediate Exams. You will learn how to approach an ITIL Intermediate exam, the true/false approach and why it works and how to study for the ITIL Intermediate exams.

You will learn how many organizations approach change management as compared to how best practices dictate that change management should work. Global Knowledge instructor and ITIL Expert Michael Scarborough will fill you in on the purpose of change management and the difference between change management and change tickets. He will provide a high-level guide for establishing a change management process that uses real-world examples as its basis.

Nasser El-Batal will walk you through the most useful, recognized, and mandated ITSM best practices in the industry: TOGAF, COBIT and ITIL®. He will highlight the benefits of integrating them into a single implementation program to avoid project disaster. Discussions are focused on "Getting Your House in Order" and how to establish your own organization-specific business transformation program, while increasing your organization maturity.

For organizations getting started with RHEL, Red Hat Training has developed a series of courses to develop the skills needed for basic administration and configuration of Red Hat Enterprise Linux. These courses introduce key command line concepts and enterprise-level tools, laying the foundation for the rapid deployment of Red Hat Enterprise Linux. The curriculum also introduces the basic administration skills needed for resolving configuration issues and integrating Red Hat Enterprise Linux systems with other existing environments. View the slide deck>>

Traditionally, ITIL and TOGAF professionals have been part of different teams within an organization. Due to the ongoing alignment of business and IT, these professionals now often find themselves on the same team. Because of this crossover, there is a growing trend towards organization of work based on multiple best practice models. 

Join us for this exciting journey through Microsoft Security, Compliance, and Identity (SCI) new security-focused certifications. We will discover the complete portfolio of associate training and certification for Microsoft Security, designed to meet industry and market needs, with roles, skills and capabilities needed for the job, including specializations, hands-on experience and practice requirements. We will also discuss the skills gap in security professionals. View the slide deck>>

Cloud computing enables development teams to get applications into production faster. IT Service Management (ITSM) leaders must adopt new strategies and change existing processes or risk becoming a barrier to success. Cloud computing requires DevOps-the blending of development and operations with the goal of accelerating time-to-market and reducing time-to-value. The good news is that ITIL® is uniquely positioned to accelerate DevOps, but it requires changes to existing ITSM processes.

The Red Hat® Learning Subscription delivers 12-months of unlimited access to all Red Hat Online Training courses. The Standard RHLS subscription is a higher tier with access to 5 certification exams and up to 2 retakes.

This webinar will examine how to create various services in Azure. We will consider the different ways available to create resources in Azure. View the slide deck>>

Explore how Azure provides easy-to-use services to help you get started with building Data and AI solutions. Learn about many areas of AI, including machine learning, and how many modern applications and services depend on predictive machine learning models. We will also talk about the fundamentals of database concepts in a cloud environment and how to build your foundational knowledge of cloud data services within Azure.