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Technology trends such as these show no signs of abating, and IT administrators need to be prepared. Having a well-rounded and versatile team of IT practitioners is becoming increasingly necessary. In the following article, we examine five key skills that every IT department should have covered, regardless of the size of the company.

If you have been a professional project manager for a number of years, then it is highly likely that you have considered earning your PMP credential. And why wouldn’t you? It is well known that the PMP certificate is not only a demonstration of your mastery of project management concepts, but it also shows that you have the dedication to take on a rigorous course of study. For some the task can seem daunting, but it doesn’t have to be. The key to successfully navigating the exam process is to approach it like a project, which you already know how to do!

Being able to play both roles of a project manager (PM) and a business analyst (BA) is a great skillset to have. Learn how to ensure your team gets what it needs in these two key roles so that you all can deliver successfully.

Quality, as we know it today, is an accumulation of several concepts that together create a comprehensive approach to quality. The views of quality, as described in A Guide to the Project Management Body of Knowledge (PMBOK® Guide) and tested on the PMP® exam, focus primarily on the work of three major contributors: W. Edwards Deming, Joseph M. Juran and Philip B. Crosby.

So you want to be more agile, but is it possible in a waterfall world? The short answer is yes! Waterfall can be combined with principles of agility. The trick is to recognize how agile practices lead to organizational agility. Any organization can become more agile, but there are trade-offs that need to be considered. In this hour-long webinar, instructor and presenter Brian Egan will help you understand how to make agile work within your organization. In it you will learn: Agile best practices Discover how organizations can be more agile Agile vs. Waterfall: Discuss the pros and cons of each Dispense the myth that agile can only be used for software development Watch this webinar today and learn how and why your organization should become more agile! Recommended Agile Project Management courses: Introduction to Agile Agile Project Management Transitioning from Waterfall to Agile PMI Agile Certified Practitioner (PMI-ACP)® Boot Camp

Each year as the data from the Global Knowledge IT Skills and Salary Survey is put through the analysis process, certain trends become clearer. One of those is the prevalence of IT professionals who pursue certifications across multiple categories.

Right on schedule, PMI has announced the revision and update of the PMP exam that will roll out March 26, 2018. For those who are on their journey to certification, exam revisions can be stressful. In this hour-long webinar presented by Global Knowledge, our resident PMP-certified project manager Dan Stober will present information on the changes and how to prepare for the PMBOK 6th Edition PMP exam. This webinar will cover all aspects of the update, and start you on the road to success! What you will learn: How the new “Role of the Project Manager” chapter impacts you. Three new processes and their inputs, tools, techniques, and outputs. How the addition of four new sections per chapter benefits you as a project manager. Why PMI is changing and updating the PMP exam. Recommended Project Management Courses Project Management Professional (PMP)® Exam Prep Boot Camp Project Management Fundamentals IT Project Management Project Management Professional (PMP) ® Renewal Program

Unlike ITIL, DevOps is more of a philosophy than a formal framework. DevOps, which is short for Collaboration between Development and Operations, arose as a movement within IT best practices when IT managers began to realize that something needed to be done to close the communications and collaboration gap between development groups and support operations staff. After some time and examination, it became clear that there was no inherent conflict between the DevOps movement and ITIL—the two, in fact, are quite complementary.

Whether you are just getting started in business analysis or want to gain a better understanding of certain aspects of business analysis, we have compiled a list of frequently used terms to help you get started.

Get an insider’s take on 2017 cloud computing, DevOps, and Internet of Things (IoT) trends from an industry expert.