Live Chat
Monday - Friday 8am - 6pm EST Chat Now
Contact Us
Monday - Friday 8am - 8pm EST 1-800-268-7737 Other Contact Options
Checkout

Cart () Loading...

    • Quantity:
    • Delivery:
    • Dates:
    • Location:

    $

Resource Library

Filter By

Topics

Show Filters
Result Filters:

42 Results Found

Results per page: 10 40 80

The Human Side of Communication in the Digital Age

Webinar – Recorded | Oct. 15, 2014

Communication in our work and personal life has been dramatically transformed, not only by technology, but also by new practices and habits. At the same time, numerous studies show that communication is one of the top critical skills required to be successful. In fact, because of the way organizations and jobs are evolving, the importance of communication keeps increasing for professionals and leaders. This hour-long complimentary webinar is not about how to maximize your LinkedIn contacts or attract more Twitter followers. Jocelyn Bérard is a psychologist specializing in human performance and will share innovative ways to influence others through communication. He will also help you raise your knowledge and awareness about your personality traits and personal characteristics, how they impact communication and how to use them effectively.The digital age is here and you can't control it. But you can certainly improve and better use the human side of your communication.

Cisco DCUFI Training and Data Center Challenges

Video | Feb. 27, 2014

Instructor Carol Kavalla talks about the advantages of taking a Cisco Data Center Unified Fabric Implementation class from Global Knowledge.

List of IT Skills

Special Report | Jan. 01, 2014

Organizations are moving strongly toward Bring Your Own Device (BYOD) access, bringing outsourced activities back in-house, and finding ways to make use of the growing amounts of data flowing in from many new sources such as social media. These factors create an increasing shift in required and desired skills showing up in IT departments. Hiring and salary surveys, such as the 2014 IT Skills and Salary Survey from Global Knowledge and Windows IP Pro, TEKsystems' 2014 Annual IT Forecast, Foote Research Group's 2014 IT Skills and Certifications Pay Index, Computerworld's annual Forecast survey, Robert Half Technology Survey, and information from the US Bureau of Labor Statistics, Futurestep, Mondo, GovLoop, and Dice have presented a developing picture of the IT skills that will be in demand in 2014. Here, in survey order, are the top 10 major skills and why they made the list.

Communicate, Communicate, Communicate

White Paper | Aug. 27, 2013

Accelerating Leadership Development provides a proven model to develop high-potential employees to 1) assume critical roles, and 2) develop competencies, intellectual and knowledge capital. The book offers practical and rigorous tools and practices that enable organizations to identify and develop high-potential individuals, follow-up procedures to ensure activities are executed and results are captured; and leadership best practices to assure that leaders are functioning at a high level. The benchmarks of success are a pipeline of ready leaders, high-potential engagement and retention, and the development of intellectual capital.

UCS Troubleshooting Boot Camp

Video | Aug. 15, 2013

John Barnes, Global Knowledge's Cisco Course Developer, discusses enhancements to our UCS Troubleshooting Boot Camp and suggestions for students in preparation for this course.

Cisco Training for Unified Communications

Video | July 11, 2013

Meet Global Knowledge course director and lab topology architect Joey DeWiele, a specialist in Unified Communications. Joey will walk you through the benefits of our exclusive Cisco UC lab architecture - a more scalable and stable approach to the all-important labs featured in unified communications courses. Our labs feature upgraded hardware and software including Custom Lenovo T61 PCs, 7965 IP Phones, 3560 Switches and Call Manager 7. With our flexible UC architecture, students are able to view and experience the full lab architecture regardless of which Cisco UC course they are taking or the skill set they are seeking. The lab architecture features a realistic network with redundant environments that are made rich with multiple machines, pre-deployed tools with shortcuts, online documentation that is particular to individual pods, and multiple OS support for all virtual machines (Windows, Linux, VMware).

Presence Defined

Video | March 21, 2013

Global Knowledge Course Director and Lab Topology Architect Joey DeWiele, a specialist in Unified Communications, explains presence.

Overview of ACUCW1 and ACUCW2 Cisco Training

Video | March 14, 2013

A video covering our Cisco Unified Communications courses - ACUCW1 & ACUCW2 - by Global Knowledge Course Director and Lab Topology Architect Joey DeWiele, a specialist in Unified Communications.

What is Cisco Unity, Unity Connection & Unity Express?

Video | March 14, 2013

Global Knowledge Course Director and Lab Topology Architect Joey DeWiele, a specialist in Unified Communications, discusses Cisco Unity, Unity Connection & Unity Express.

What Happens If I Have More Than One Switch With Redundant Links?

Article | Oct. 11, 2012

That depends on their configurations. For example: While it makes very good sense to include redundant physical links in a network, connecting switches in loops, without taking the appropriate measures, will cause havoc on a network. Without the correct measures, a switch floods broadcast frames out all of its ports, causing serious problems for the network devices. The main problem is a broadcast storm where broadcast frames are flooded through every switch until all available bandwidth is used and all network devices have more inbound frames than they can process.