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Cisco’s Intent-Based Networking and the Journey to Software-Defined Networks

White Paper | Dec. 07, 2018

The traditional network engineering model of configuring one device at a time simply doesn’t scale to the growing needs of today’s network. Cisco's intent-based networks and software-defined networking solutions will enable your organization to meet the demands of network programmability and automation. The result will be greater network agility to support new applications while complying with increasing security needs.

Build an IT Career with CompTIA Certifications

White Paper | Nov. 26, 2018

CompTIA has become one of the most recognized and respected names in IT certifications, from the first A+ back in the 1990s to today with over a dozen vendor-neutral certifications covering a variety of topics. At first glance, it may seem daunting trying to figure out which certifications you should pursue and what it takes to pass the exams. But do not fear! CompTIA has streamlined their certification process. Let this white paper be your guide along your CompTIA journey. We will explain the certifications, the order to take them, how to prepare for the exams and the details of the testing experience. 

10 Benefits of IT Certification for You (and Your Employer)

Article | Nov. 01, 2018

A certification demonstrates your dedication, motivation and technical knowledge on a specific platform. Once you earn an IT certification, you join a select group of individuals - a peer group with demonstrated skills. Having a certification shows that you not only possess comprehensive knowledge of that technology but you also care enough about your own career to spend the time and money to get certified. Remember: You are your own best career manager!

IT Horror Stories

Article | Oct. 08, 2018

We asked for your top IT horror stories, and you delivered. Read the most unexpected and cringe-worthy IT nightmares from fellow IT professionals.

Top 5 Must-Have Skills for IT Departments

Article | Sep. 01, 2018

Technology trends such as these show no signs of abating, and IT administrators need to be prepared. Having a well-rounded and versatile team of IT practitioners is becoming increasingly necessary. In the following article, we examine five key skills that every IT department should have covered, regardless of the size of the company.

Success in the Digital Age: The Value of Investing in People

Special Report | July 06, 2018

In the digital age, people and intellectual property have supplanted physical assets as the most important criteria for determining the value of an organization. It is the employees who develop the next big product or improve the practices, processes, services and internal culture that add significant value to an organization.

A New Look at Subnetting an IP Address

White Paper | Nov. 29, 2017

The process of subnetting is both a mathematical process and a network design process. Mathematics drives how subnets are calculated, identified, and assigned. The network design and requirements of the organization drive how many subnets are needed and how many hosts an individual subnet needs to support. Binary basics and IPv4 address structure were covered in part one of this two-part paper.

The Evolution of the IT Decision-Maker

White Paper | Nov. 16, 2017

For 10 years, Global Knowledge has surveyed IT professionals and published the findings in our annual IT Skills and Salary Report. With topics ranging from top-paying certifications to most in-demand skills, our reports have consistently provided a deep examination of the attitudes and opinions held by IT professionals around the globe. With a decade of reporting at our fingertips, we decided it was an appropriate time to dissect the views of those making the decisions in the tech industry. What are their biggest challenges? How have their training opinions changed over time? How do their actions affect staff?

5 Secrets to Being a Success in IT

Article | Oct. 11, 2017

This article addresses non-technical skills you need to do to be a success in IT.

What’s the Difference Between Hubs, Switches & Bridges?

Article | July 30, 2017

The key difference between hubs, switches and bridges is that hubs operate at Layer 1 of the OSI model, while bridges and switches work with MAC addresses at Layer 2 of the OSI model.