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How Data is Delivered

Article | Sep. 21, 2017

Every second of every day, data is being sent and received. Billions of data packets are processed by your company’s network every day. In fact, you received dozens of packets just to read this article, but the vast majority of us have no idea how this works. People have no clue as to what goes on behind the scenes to ensure data actually gets to the right device.

What is a LAN?

Article | Sep. 12, 2017

If you’ve been around IT for even a few minutes, you’ve likely heard the acronyms “LAN” and “WAN” used by fellow technicians. But with all of the possible variations of networks—different sizes, different arrangements, and different protocols—how do you tell the difference between a LAN and a WAN and everything in between? The simple answer is one of scope and size.

A Beginner's Guide to Encryption

Article | Aug. 29, 2017

It should come as no surprise that in this modern era of digital data we need encryption. But what exactly is it? How do you know what kind of encryption you need? If you were to ask someone what kind of encryption they use, they may respond with a specific encryption-based product, like full-disk encryption. Or they may mention an encryption-based protocol, like HTTPS (HyperText Transport Protocol over SSL). But encryption is much more complicated than that.

Why You Should Consider a Career as a Computer Support Specialist

Article | Aug. 06, 2017

If you are considering career options or have been in the workforce a few years and are seeking a career change, you might want to consider training to become a computer support specialist.

Top 5 Growth Opportunities for IT Pros

Article | July 13, 2017

IT professionals benefit from gaining skills in data analysis, cybersecurity, cloud computing, virtualization and hyperconvergence, and mobile app development.

Password Complexity: You're Doing It Wrong!

Article | July 12, 2017

Just like the physical keys to your car or house, passwords add a bit of inconvenience in exchange for security. However, if you've ever been frustrated by password rules (complexity, special characters and numbers, etc.), you might be happy about the latest news.

Agile and Business Analysts – Is There a Place For Us?

Webinar – Recorded | May 11, 2017

As organizations embark on agile initiatives, business analysts can serve a critical role in ensuring the success of those initiatives. This one-hour webinar will explore why business analysts embody core values and skills to thrive in an agile world. In this one-hour webinar, you will learn: Common myths about agile and business analysis, Agile roles for business analysts, BA skills for succeeding in an agile world, and Maximizing value – at the core of the BA role

Is Agile the Best Way Forward for Your Organization?

Webinar – Recorded | April 07, 2017

This webinar focuses on assisting leaders who are determining whether Agile is right for their organization. In one hour, we will take you from the basic concepts of Agile methodology to understanding the process and what your role is as a leader. You will learn the challenges and benefits and how an Agile culture can fuel your teams and provide value for your customers faster.

Project Managers in Agile - Where do They Fit In?

Webinar – Recorded | March 31, 2017

Agile project management literally turns the world of managing projects upside down. The triple constraint is balanced in an unconventional way, the role of the matrix team coordinator is downplayed, and risk management can be built into the prioritization approach. So, what is left for the PM to do?

ITIL Ranks Among Top 5 Paying IT Certifications

Article | Nov. 14, 2016

As the technology industry has advanced, the professional certification industry has grown alongside it. The Global Knowledge 2016 IT Skills and Salary Report revealed that Cisco, Microsoft, IT service management, ITIL and security certifications are the most lucrative to obtain.