Resource Library

Join Microsoft SQL Server expert Brian Egler for an hour-long webinar covering the key features and updates in the upcoming release of Microsoft SQL Server 2014! You will get a thorough review, along with demonstrations, of how SQL Server 2014 provides substantial improvements in performance, manageability, and availability that will make your job easier.

In this video, Practice Leader Craig Brown discusses how Microsoft Lync can function in enterprise environments to streamline communication and increase productivity.

If you're running SharePoint 2007, learn what had changed in SharePoint 2013 for administrators and developers.

Like many UNIX operating systems, AIX uses the concepts of Logical Volume Management (LVM) in its data management architecture. This white paper explains the specifics of the AIX LVM and provides some tips and best practice recommendations to get the most from your AIX disk storage.

Unified asset and service management software provides a common control center for managing business processes for both digital and physical assets. SmartCloud Control Desk is an Information Technology Infrastructure Library (ITIL®)-compliant software that is accessible through mobile devices and integrates with social media and development tools. Discover how to choose the delivery model you need such as on-premise, software as a service (SaaS), or VM image and seamlessly change it to suit your business needs.

IBM Tivoli Endpoint Manager (ITEM) is a product designed to let enterprises automatically manage computers, allowing thousands of them to be managed by just a few support staff. With ITEM, tasks such as patch application, software distribution, and security policy enforcement can be performed on all of an organization's computers with minimal supervision.

Learn the fundamentals of technology with Microsoft Technology Associate (MTA) training. Designed for business professionals who work with technology and IT professionals looking for cross-training, MTA courses provide a foundational technology education in topics such as networking, security, software development, Windows OS and more. Three days of intensive training will get you on the right track to working effectively in the ever-changing IT industry.

Global Knowledge Practice Leader, Craig Brown, explains what students will learn in our "Monitoring and Troubleshooting the Performance of a Windows Server Environment" workshop.

Mark Morgan is a Global Knowledge Senior Instructor. He has worked in the IT industry for over 20 years and has taught Microsoft courses for Global Knowledge since 2000. In this video clip, Mark shares some tips for students preparing for the Microsoft Windows 7 and Server 2008 certification exams.

In this video, you'll learn how to utilize a great new feature of SQL Server 2008 called Policy Based Management for Multi-Server Management capabilities.

In this video, you will learn how to a use a new feature of SQL Server 2008 R2 and Office 2010 called PowerPivot for Self-Service Business Intelligence.

If you are coming to AIX from another UNIX system, the Object Data Manager (ODM) will be new to you. Fortunately, it is not so very complicated. This white paper explains how ODM is structured and how to use these databases in order to meet the goals the architects had for the ODM.

Cloud computing enables development teams to get applications into production faster. IT Service Management (ITSM) leaders must adopt new strategies and change existing processes or risk becoming a barrier to success. Cloud computing requires DevOps-the blending of development and operations with the goal of accelerating time-to-market and reducing time-to-value. The good news is that ITIL® is uniquely positioned to accelerate DevOps, but it requires changes to existing ITSM processes.

In this video, Practice Leader Craig Brown discusses our exclusive Server 2008 course - Configuring, Managing, and Maintaining Server 2008 R2 (M6419). Specifically, the enhancements we've made to this course through Server 2008 R2 supplemental learning materials and custom hands-on labs that enable the student to utilize critical Server 2008 R2 functions after completing the course.

In this video, instructor Glenn Weadock examines new Taskbar capabilities, such as pinning non-loaded programs, customizing the jump list, and selectively hiding all but one active program.

This white paper addresses four different components of the Tivoli monitoring infrastructure for creating a high availability environment while providing redundancy and failover capacity. Although the principles are the same for each of these systems, the methods for adhering to these principles are different for each of them.

The National Institute of Standards and Technology (NIST) created a cloud definition that has been well-accepted across the IT industry. NIST was mandated to assist government agencies to adopt cloud computing for their IT operations. As part of their mandate, NIST created multiple working groups to define cloud computing, its architecture, and requirements. In this paper we explore the center core of NIST's cloud definition.

In this video, you will learn about the latest version of ReportBuilder available in SQL Server 2008 R2.

Part of IBM's new training approach includes a carefully selected group of four Global Training Providers. Tom Rosamilia explains the detailed process and criteria IBM used to select the four Global Training Providers, including worldwide reach and innovation in delivery methods. These IBM Global Training Providers are experts in skills education and will help IBM meet our goal of providing clients the right skill set to quickly and efficiently leverage the full power of IBM solutions.

The Logical Volume Manager (LVM) is a powerful tool for managing storage on Linux servers. This video provides an overview of how LVM works and explores several ways that LVM makes storage management easier and more flexible. Examples include how to expand storage capacity on the fly using LVM and resize2fs, and how to migrate data from local storage to a storage area network (SAN) without downtime using pvmove.

If you're running SharePoint 2010, learn how SharePoint 2013 is different and what you'll need to learn to deploy it effectively.

In this video, instructor Charles Strother does a quick overview of what is needed to install a Read-Only Domain Controller (RODC) in a Windows Server 2008 environment.

More challenging Microsoft certification exams require the demanding Microsoft boot camps at Global Knowledge. Rebuilt from the ground up to provide students all the study tools needed to master the Microsoft skills needed to certify and succeed.

Interested in SharePoint 2013 administrator training?  Learn from SharePoint instructor Tracy Wallace, if you're a good candidate and which SharePoint 2013 administrator class you should take.

PowerVM is the virtualization environment for AIX, Linux, and IBM i running on the IBM POWER hardware platform. This white paper provides an overview of PowerVM concepts, architecture, terminology, and capabilities.

Having options in life is usually a good thing. Do you want a cheeseburger or pizza for lunch? Water or sweet tea? And, if you’re going to take a Microsoft certification exam, do you prefer to take it at a Pearson VUE Authorized Test Center or in the comfort of your own home or office?

The bad guys just keep getting better! No matter how much patching and tweaking we do, the bad guys' constantly changing tactics and techniques continue harming our networks, stealing and damaging data, and just generally screw things up. What motivates someone to do such terrible things in the first place? How have these hackers changed and improved? What kinds of attacks are popular now and why? In this hour-long webinar, security expert, former hacker and Global Knowledge instructor Phillip D. Shade will provide insight into understanding the latest hacking techniques, what the current threat landscape looks like, and suggested countermeasures to mitigate threats. He will include specific examples of the current threat landscape, including data mining, social engineering cyber threat terminology, man-in-the- middle attacks and Denial of Service (DoS) attacks.

Public Key Infrastructure (PKI) can become a fairly complex environment and deployment, as it involves multiple components that all need to work together smoothly. Understanding the theory of how it all works will help in building a solid foundation for this complex technology in your organization. Although there is always something new to learn in PKI, this white paper gives you a great overview of the core configuration of your Microsoft CAs.

The Microsoft Assessment and Planning (MAP) Toolkit is an free inventory, assessment, and reporting tool from that helps you assess your current IT infrastructure and determine the right Microsoft technologies for your IT needs.

Times are changing. Attacks are becoming much more sophisticated and hackers are exploiting human vulnerabilities to gain access to enterprise networks and private information. Employees and end users want to help protect your company's sensitive data, we just need to motivate them as to why they should care. By educating your employees on security best practices and current human vulnerabilities, you can take a step forward to ensuring you're not a part of the many organizations that are breached.

In this video, instructor Glenn Weadock explains the Windows 7 library concept and how it replaces the traditional "My Documents" user profile folder by adding the Public profile to the user profile.

Kirsten Lora, our senior product director, discusses how Global Knowledge's Business Transformation Services prepare your employees to support your organizational change.

One of the most significant new features in Microsoft Windows Server 2012 is the Hyper-V Replica (HVR) capability. Whether you are considering this for your own organization or just prepping for your Windows Server 2012 MCSA, this white paper presents the essentials of deploying this disaster recovery feature.

Through the use of automation, compliance, self-service portal, and standardization, Microsoft's System Center Service Manager can support the best practices found in the Information Technology Infrastructure Library (ITIL®) and the Microsoft Operations Framework (MOF). Service Manager also has built-in processes for Incident and Problem management, Change and Configuration management as well as Asset Lifecycle Management.

Dynamic Access Control (DAC) in Windows Server 2012 lets you manage access to documents in ways that go beyond classic NTFS (New Technology File System) permissions. For example, if you want to allow a set of users in an office across the country or across the globe read-only access to files relating to the Wind Turbine Project, DAC can do the job.

Unless you know the meanings of the five symbols regularly used in PowerShell, they can obscure the purpose and actions of a PowerShell script. There will always be new cmdlets to decipher. Each new operating system release and application version will include new and useful cmdlets along with new parameters for existing cmdlets. You can't memorize them all, but with the basic knowledge of these particular symbols, you should be well equipped to follow the logic of many scripts.

A range of factors can influence the data center you choose. You should consider all of the factors listed in this white paper before deciding where to place your servers.

Nowadays, you can read weekly articles about security attacks and stolen data. Even leading companies and organizations are victims of cybercrime. Attacks can include breaches at three levels: the physical level, which includes social engineering, system and network and applications (e.g., web and mobile). In this complimentary webinar, you will discover the benefits of using automated solutions to detect application vulnerabilities, provide steps to remediate them and avoid costly compliance violation.

When we learn a concept for the first time, the newness of it tends to become embedded with the learning process. We remember the new idea's significance and forever after remember it as new. The initial impact of a discovery can prevent the concept from aging. At the same time, we realize how quickly technology advances. Is it time to evolve your expertise?

Interested in SharePoint 2013 developer training?  Learn from SharePoint instructor Tracy Wallace, if you're ready and which SharePoint 2013 developer class you should take.