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Cisco Training for Unified Communications

Video | July 11, 2013

Meet Global Knowledge course director and lab topology architect Joey DeWiele, a specialist in Unified Communications. Joey will walk you through the benefits of our exclusive Cisco UC lab architecture - a more scalable and stable approach to the all-important labs featured in unified communications courses. Our labs feature upgraded hardware and software including Custom Lenovo T61 PCs, 7965 IP Phones, 3560 Switches and Call Manager 7. With our flexible UC architecture, students are able to view and experience the full lab architecture regardless of which Cisco UC course they are taking or the skill set they are seeking. The lab architecture features a realistic network with redundant environments that are made rich with multiple machines, pre-deployed tools with shortcuts, online documentation that is particular to individual pods, and multiple OS support for all virtual machines (Windows, Linux, VMware).

Defining QOS (Quality of Service)

Video | March 15, 2012

Global Knowledge Course Director and Lab Topology Architect Joey DeWiele, a specialist in Unified Communications, explains QoS.

Delivering Results through High-Impact Leadership

Webinar – Recorded | May 17, 2016

Leadership is evolving beyond traditional leadership skills, and it has never been so important. In an era of constant change, digital disruption, increased employee expectations and rising business complexity, today’s leaders require more than the fundamentals.  In years past, leadership development focused on helping leaders set performance expectations, communicate effectively, provide feedback, coach and motivate their employees. While these skills remain important, they are no longer sufficient to meet the business requirements of the 21st century. Leaders now require skills and competencies to ensure that they also build highly productive teams, accelerate organizational results and transform customer experiences in a fast-paced, highly competitive and global working environment. In this hour-long webinar, leadership consultant Kim Caughlin will reveal and discuss the new high-demand skills and competencies required to lead effectively in the 21st century. 

Hardware and Technology Updates in the Cisco UCS Server Products

White Paper | April 09, 2015

Cisco Unified Computing Solution (UCS) is a very popular and powerful solution. Cisco continues to provide updated UCS management options for the full range of data center installations.

How to Build a Pluggable IoT Pipeline in AWS

White Paper | July 23, 2018

As far as modern architectures go, there are few more complicated than an IoT pipeline. You’ve got to consider an ingestion layer (typically streaming) that may undergo manic load. You’ve got to think of data tagging, storage (probably across multiple engines), archival and access—both internal and external. And all of it has to scale like crazy, be as cost effective as possible, and use automation wherever it can. Oh, and your boss needs the IoT pipeline built by tomorrow. Short timelines? Tight budget? Unrealistic expectations? Unfortunately, these asks are realities for many cloud professionals. AWS knows this and is here to help.  

How to Build a VMware vSphere 6.x Home Lab

White Paper | Dec. 12, 2017

Take your VMware vSphere training to the next level—set up your own training lab environment. This paper is broken down into three major sections: the hardware required, the VMware Workstation configuration, and installing vSphere and vCenter (vC).

How to Optimize and Improve Your AWS Architecture

Webinar – Recorded | Nov. 15, 2018

In this one-hour webinar, AWS consultant and instructor Ryan Dymek, will discuss how to optimize your AWS architecture design.

Hyper-V Replicas in Windows Server 2012

White Paper | Feb. 27, 2015

One of the most significant new features in Microsoft Windows Server 2012 is the Hyper-V Replica (HVR) capability. Whether you are considering this for your own organization or just prepping for your Windows Server 2012 MCSA, this white paper presents the essentials of deploying this disaster recovery feature.

IT Horror Stories

Article | Oct. 08, 2018

We asked for your top IT horror stories, and you delivered. Read the most unexpected and cringe-worthy IT nightmares from fellow IT professionals.

List of IT Skills

Special Report | Jan. 01, 2014

Organizations are moving strongly toward Bring Your Own Device (BYOD) access, bringing outsourced activities back in-house, and finding ways to make use of the growing amounts of data flowing in from many new sources such as social media. These factors create an increasing shift in required and desired skills showing up in IT departments. Hiring and salary surveys, such as the 2014 IT Skills and Salary Survey from Global Knowledge and Windows IP Pro, TEKsystems' 2014 Annual IT Forecast, Foote Research Group's 2014 IT Skills and Certifications Pay Index, Computerworld's annual Forecast survey, Robert Half Technology Survey, and information from the US Bureau of Labor Statistics, Futurestep, Mondo, GovLoop, and Dice have presented a developing picture of the IT skills that will be in demand in 2014. Here, in survey order, are the top 10 major skills and why they made the list.