Resource Library

In this informative webinar, you will learn about the popular and overlooked ways organizations and professionals can purchase training to become more resilient. 

This article addresses non-technical skills you need to do to be a success in IT.

General character attributes every IT pro should have and on the things that every IT pro should know or do.

There are many career pitfalls in the IT field, especially if they are clearly outlined in an employee handbook.

IT professionals benefit from gaining skills in data analysis, cybersecurity, cloud computing, virtualization and hyperconvergence, and mobile app development.

This webinar introduces the concept of resilient leadership. Leaders who can adapt not only support their organizations through ongoing change, but they also maintain high- performing and engaged teams in the process

The Toronto Chapter of the Association of Change Management Professionals (ACMP), in partnership with Global Knowledge, welcomes Kelly Norgate to share information about her success in leading change with powerful change communication strategies. In this hour-long webinar, Norgate will examine the link between creative change communication solutions and great corporate culture. You will learn practical change communications strategies and tactics that generate the energy and commitment required to get employees on board with transformational change. Take your next change communication plan from good – to great.

In this hour-long webinar, IT service management expert Nasser El-Batal will introduce you to the TOGAF framework. You will learn about its business benefits, critical factors for implementation success, and TOGAF's relationship to and integration with other best practices.

Accessing cloud-based resources, whether they be IaaS/PaaS/SaaS-based, is very convenient. With a browser and Internet connection, you are up and running. No driving to your work office, no need to log into the corporate network. Just open up your web browser and go. This convenience, however, comes with a security risk. All of your business work is conducted over an insecure communication network. Unlike your office network, where the network link between you and the data center is under corporate control and is physically secure, the cloud access link is over the Internet.

Communication in our work and personal life has been dramatically transformed, not only by technology, but also by new practices and habits. At the same time, numerous studies show that communication is one of the top critical skills required to be successful. In fact, because of the way organizations and jobs are evolving, the importance of communication keeps increasing for professionals and leaders. This hour-long complimentary webinar is not about how to maximize your LinkedIn contacts or attract more Twitter followers. Jocelyn Bérard is a psychologist specializing in human performance and will share innovative ways to influence others through communication. He will also help you raise your knowledge and awareness about your personality traits and personal characteristics, how they impact communication and how to use them effectively.The digital age is here and you can't control it. But you can certainly improve and better use the human side of your communication.