Resource Library

Chief Technical Architect Craig Brown discusses the Windows 7 certification and skills tracks available to Global Knowledge students.

New in Windows Server 2012 is the Unified Remote Access (URA) role. In Windows Server 2008 R2, DirectAccess and Routing and Remote Access Service (RRAS) were two separate roles. In fact, they could not be co-located on the same server. In Windows Server 2012, DirectAccess and RRAS can be co-located, allowing for what is now legacy remote access VPN client connectivity (L2TP/IPsec, PPTP, and SSTP). This means that the Unified Remote Access provides DirectAccess, Remote Access VPN, and site-to-site VPN and can now serve as your complete remote access solution.

There exists a need to properly read, deploy, and examine the results of Group Policy. By its architecture, Group Policy Deployment to the Clients or Servers can be erratic and latent, or even non-existent throughout your Enterprise Organization, frustrating Administrators who are rolling out the Group Policy to Client or Server computers. To help mitigate this behavior, I compiled these insights into a two part series from real-world examples, experiences, and fixes that have worked for me. I know that these Tips and Tricks will work for you, too.

Organizations that plan for and conduct supplier management according to defined processes and boundaries are more likely to receive predictable, high-quality goods and services from their suppliers in a timely manner.

Regardless of your vendor preference or your experience on the Juniper JUNOS CLI, assuming you have a point of reference to another vendor, your first thought when experiencing JUNOS is, “I have been here before.” The CLI is familiar, convenient, and polished. The similarities between JUNOS CLI and another CLI such as Cisco’s IOS are not what I want to focus on here however; it is their differences I want to focus on. But first, when you connect to a JUNOS powered device and access Operational Mode (see Brad Wilson’s blog post Introduction to Juniper Junos), it looks very much like the User EXEC Mode in IOS. In fact, there are a lot of JUNOS commands that are very much like the IOS User EXEC Mode commands.

Some of you might just be starting out as a database administrator and need to know what a basic Transact-SQL query is for Microsoft SQL Server 2012, others might already be creating database objects. Either way, we put together a list of a few terms regarding Microsoft SQL Server that any database administrator should know.

Previously I discussed service providers and their risks in the example of my involvement with a landscaping company. ITIL clearly states that services, “…deliver value to customers by facilitating outcomes customers want to achieve…” However, sometimes organizations and people focus on outputs as opposed to outcomes, which sacrifices some of the value of the service. This leads to a question, what is the difference between an outcome and an output?

Network security is everyone's concern, and this applies to computer security as well. Many security breaches occur due to user ignorance of basic security principles, not malicious intent. Network and computer security are like an onion - there are multiple layers. Good security begins with understanding what you can do to keep your systems safe and implementing a layered approach. If you depend on one program or feature to secure your computer, then when (not if, but when) that dependency is breached, you may have personal information stolen or even have your computer taken over.

None of us have much time to waste, so what can you do when your environment changes quickly and you need to come up to speed on a device that you have never seen before? You find the quickest way to bring yourself up to speed. Some of you will have experience with other vendors’ equipment, and some of you will not have much experience at all; therefore, we will focus on topics that will get your feet wet the quickest and have you talking Junos in no time.

What's the correct sequence of activities for handling an incident? Find out why categorization occurs before initial diagnosis in the ITIL incident management process flow so you can answer this common ITIL Foundation exam question.