Resource Library

With the onset of the Digital Age, IT professionals today are hit with a tsunami of changes! "By 2018, adoption of mobile, social, cloud, analytics will redefine 90% of IT roles" according to IDC 2014 Predictions: CIO Agenda. Large organizations are eliminating silos. Small and medium organizations are outsourcing technology services. Digital natives have entered the workforce. New roles will emerge as new ways of doing business are introduced and as old technology fades away. Today's IT professionals must adapt, and a new set of skills is in order. Join Pranav Shah, Manager of Information Technology and Security at Sony Canada, and Pam Maguire, Business Development Manager, Global Knowledge, for a 60 minute webinar on how to future-proof your IT career in the Digital Age. You will learn about how IT roles are changing, what organizations are looking for, and what you can do now to be ready.

Cloud computing enables development teams to get applications into production faster. IT Service Management (ITSM) leaders must adopt new strategies and change existing processes or risk becoming a barrier to success. Cloud computing requires DevOps-the blending of development and operations with the goal of accelerating time-to-market and reducing time-to-value. The good news is that ITIL® is uniquely positioned to accelerate DevOps, but it requires changes to existing ITSM processes.

Samuel Brown, project management instructor and consultant, has taught Global Knowledge courses for more than fifteen years. In this video clip, Samuel discusses Global Knowledge's unique and effective approach to helping students prepare for PMP certification.

Securing corporate information can be a challenge, considering the numerous technologies and platforms that need to be protected. One technology that definitely helps achieve secure data is public key infrastructure (PKI), which enhances the security of data by using advanced access methods and making sure the authenticity of the data flow is preserved.

As an IT professional you deal day in and day out with securing operating systems, patching software, installing and configuring firewall and routers But what about the physical infrastructure? Do you understand how simple techniques can allow theft of your company resources? In this session we will discuss how to reduce the possibility of loss of data and equipment. Physical security may not be part of your job but you should be aware and having discussions with the personnel who are responsible. Or does Physical Security become one of your job responsibilities? Come to this session and learn about one of the most important and yet least thought about areas of security by IT professionals.

Join Microsoft SQL Server expert Brian Egler for an hour-long webinar covering the key features and updates in the upcoming release of Microsoft SQL Server 2014! You will get a thorough review, along with demonstrations, of how SQL Server 2014 provides substantial improvements in performance, manageability, and availability that will make your job easier.

Does your company have a risk management program? In this hour-long webinar, cybersecurity expert and Global Knowledge instructor David Willson will explain why you should. In light of recent breaches at Target, Nieman Marcus, Michaels, Yahoo, and a growing list of others, we're learning that FBI Director Mueller was right when he said getting breached is not a matter of if, but when. While having a risk management program may not prevent a breach, it can certainly lower the risk of one, ensure compliance, and reduce or even eliminate your liability if a breach does occur, enabling you to recover quickly and to protect your reputation. Beyond explaining the importance of a risk management program, David will tell you how to implement one, including conducting a basic risk assessment, policies you'll need, and training your workforce.

According to Cisco marketing, Dynamic Multipoint VPN (DMVPN) “will lower capital and operation expenses, simplifies branch communications, reduces deployment complexity, and improves business resiliency.” Okay. But what is it, really, and why should we care?

Amazon Web Services (AWS) offers increased agility, developer productivity, pay-as-you-go pricing and overall cost savings. But you might wonder where to start, what pitfalls exist and how can you avoid them? How can you best save time and money? Learn what you need to know and where to start before launching an AWS-hosted service.

Your Microsoft SQL Server database often contains the most valuable information in your organization. Get tips for securing it properly and effectively in this free, information-packed webinar with Microsoft SQL Server expert Gidget Pryor. In just an hour, Gidget will demonstrate the layered security approach used by SQL Server. She will step you through the process and best practices of setting up logins, users, roles, schemas, and permissions, and she will review the security model changes that have taken place from SQL Server 2005 through SQL Server 2012. She will also review SQL Server 2012 training and certifications.