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Shortcuts to Speed Your vCloud Deployment

White Paper | Sep. 17, 2013

VMware vCloud Director fashions the provisioning of the software-defined datacenter layer to allow for a full virtual datacenter deployment within a short period of time. A vCloud consists of many layers and can quickly become a complex architecture. Before any deployment, requirements should be defined so that the vCloud can be designed to offer those services needed. It is imperative to understand the many components of vCloud, how each vCloud construct fits, which allocation models are available, and what network options can be chosen.

Legal Issues of Cloud Forensics

White Paper | March 06, 2013

Cloud forensics involves exploring issues a company and its forensic examiner may face when suffering a breach of company information in the cloud. If they need to collect information from the cloud to determine what happened, to determine what was lost or compromised, for remediation, for civil litigation, or for some other action, what issues will they face? And, how can they collect the data? Although this white paper discusses many legal issues, this is not a legal "how-to" article. The purpose is to provide some insight into cloud forensics.

Simplifying VMware vCloud

White Paper | Feb. 25, 2013

This white paper has three main goals. The first is to generate a better understanding of the cloud in both the business and IT communities. The second is to describe the major components of vCloud and the virtual datacenters they provide. The third is help businesses visualize and understand how vClouds could be beneficial in addressing their specific IT needs.

Using Tunneling to Transition to IPv6

Article | Jan. 15, 2013

One of the many useful features of tunneling is to carry non-IP traffic across an IP network, and this is still the case when dealing with IPv6 traffic. This transition mechanism makes use of a configured tunnel to transport IPv6 over a native IPv4 network, which may consist of two sites or more. Unlike the previous transition mechanisms, tunneling is not monolithic; while the basic principles may be similar, the operations are different. The following chart gives a breakdown of the current, major tunneling types in use, particularly in a Cisco environment:

Service Portfolio Real World Example – Cloud Services Provider

Article | Nov. 28, 2012

In a recent post, I gave an overall description of a service portfolio and the key components of a portfolio. Here, I will describe how a cloud services provider might implement an ITIL service portfolio. A cloud services provider will regularly have a set of services under development, a set of service in live operation, and a set of services that are retired.

What is a Service Portfolio?

Article | Nov. 14, 2012

ITIL describes a service portfolio as a collection of the overall set of services managed by a service provider. A service portfolio describes a service provider’s boundaries and promises across all of the customers and market spaces it serves. I like to think of a service portfolio as describing the past, present, and future collection of services offered by a service provider. The figure below shows a high-level view of a service portfolio.

Service Management Jobs – Intermediate Level Interview Questions

Article | June 13, 2012

As mentioned in last week’s post, interviews that require ITIL Intermediate level knowledge will most likely be targeted to specific process areas and activities. If I interviewed someone for a job that required ITIL Intermediate level knowledge, in addition to other questions about the specific technical responsibilities of the job, I might ask the following questions:

Cloud Computing - It's a Business Model

Video | June 08, 2012

Global Knowledge practice director for cloud solutions, Hank Marquis, explains the people, process, and technology aspects of cloud computing.

Cloud Computing Security

Webinar – Recorded | Aug. 10, 2011

In this informative, hour-long webinar, Global Knowledge instructor Debbie Dahlin will explore an abundance of important cloud computing security issues. She will help you gain insight into the key cloud security issues of maintaining the confidentiality, integrity, and availability of corporate information and applications.

Benefits of a Cloud Based Architecture

Article | May 26, 2011

In the fourth of his five-part series, Eric Strause explores the hardware and application benefits inherent in a cloud-based architecture.