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The 10 Most Important IT Skills for 2020

Article | Aug. 17, 2020

As IT departments struggle with skills gaps and businesses attempt to recovery economically from the COVID-19 pandemic, these 10 IT skills are essential to drive success. Job roles in these areas pay well, but decision-makers are struggling to find qualified candidates. If you’re looking to make an IT skills investment or start a new career path this year, these are the areas to consider.

5 Numbers to Know in the 2020 IT Skills and Salary Report

Article | July 13, 2020

To preview the upcoming 2020 IT Skills and Salary Report, here are five data points that illustrate important trends in professional development, skills gaps, hiring and top-paying certifications.

Top 10 Recession-Proof IT Jobs

Article | June 05, 2020

These technology job roles are proven to be essential during a crisis as enterprises scramble to change strategies and meet goals. The skills demonstrated by IT professionals in these 10 positions can make the difference between business success and failure, especially during a recession.

Awesomely Geeky IT Pranks

Article | March 30, 2020

If you’ve been wondering what are some good IT pranks for April Fools’ Day—or any other time of the year—this is the post for you. Whether you’re an IT pro with decades of experience or a noob who is about to learn that holding CTRL+SHIFT+ESC is a faster way to access the task manager (you’re welcome), we have an IT prank for you.

Women in Tech Leadership Profile: Skills, Job Roles and Certifications

Article | March 06, 2020

For women in IT, advancing your career can be a challenge in itself. In the Global Knowledge 2019 IT Skills and Salary Report, only eight percent of senior- and executive-level IT professionals are women. We have pulled data from our research that sheds light on the job roles, skills, challenges, certifications and experience of women in tech who have progressed to the highest levels of an organization.

12 Challenges Facing IT Professionals

Article | March 05, 2020

IT is rife with opportunity and challenges. There are plenty of options to learn new and exciting skills, and also to earn high salaries. But new technologies have disrupted the industry, and IT staff and management aren’t always on the same page. We went directly to the source to understand the biggest challenges currently in IT. 

Python – The World’s Most Useful Language

Webinar – Recorded | Jan. 21, 2020

This webinar will discuss our Python offerings and how it is proving to be the language of Data Science, Artificial Intelligence and Deep Learning. View the slide deck>

Is Degree Deflation IT’s Solution for Hiring Challenges and Reducing Costs?

Article | Jan. 03, 2020

IT organizations could benefit from degree deflation. By deemphasizing college degrees during the hiring process, an open pipeline to more candidates could emerge, leading to diminished skills gaps and potentially lower payroll.

Training is an Investment, Not an Expense

Article | Aug. 30, 2019

Explore how IT decision-makers’ training views have changed since we first released our annual IT Skills and Salary Report 12 years ago. Once viewed as an expense, IT leadership now sees professional development as an investment. Even with shrinking budgets and a recent rise in skills gaps, the value of training is currently at an all-time high.

Ethical Hacking: A Good Defense Starts with Offensive Security

Article | June 21, 2019

There are two types of networks: those that have been hacked and those that will be. To defend against hacks, cyber professionals can benefit greatly from ethical hacking programs.

Why Initial and Ongoing Training are Solutions for IT Skills Gaps

Article | Feb. 28, 2019

As organizations struggle to balance budgets and prioritize training, skills gaps are growing—75% of North American decision-makers report existing skills shortages. And the impacts are potentially disastrous. With so much on the line, initial and ongoing training are instrumental to project and organizational success.

How to Maximize Your Training Budget

Webinar – Recorded | Feb. 21, 2019

In this informative webinar, you will learn about the popular and overlooked ways organizations and professionals can purchase training to become more resilient. 

10 Benefits of IT Certification for You (and Your Employer)

Article | Nov. 01, 2018

A certification demonstrates your dedication, motivation and technical knowledge on a specific platform. Once you earn an IT certification, you join a select group of individuals - a peer group with demonstrated skills. Having a certification shows that you not only possess comprehensive knowledge of that technology but you also care enough about your own career to spend the time and money to get certified. Remember: You are your own best career manager!

How to Create a Better Cyber Defense by Building a Winning Cybersecurity Team

Webinar – Recorded | Oct. 24, 2018

For every organization, effective cybersecurity is reliant on a careful deployment of technology, processes and people. The Global Knowledge cybersecurity perspective features a three-tiered organizational matrix, ranging from foundational to expert skills, coupled with eight functional specializations that encompass the features of a successful cybersecurity organization.

IT Horror Stories

Article | Oct. 08, 2018

We asked for your top IT horror stories, and you delivered. Read the most unexpected and cringe-worthy IT nightmares from fellow IT professionals.

Top 5 Must-Have Skills for IT Departments

Article | Sep. 01, 2018

Technology trends such as these show no signs of abating, and IT administrators need to be prepared. Having a well-rounded and versatile team of IT practitioners is becoming increasingly necessary. In the following article, we examine five key skills that every IT department should have covered, regardless of the size of the company.

How to Build a Winning Cybersecurity Team

White Paper | June 21, 2018

Based on the insight and relationships developed over many years, Global Knowledge has developed a best practices model of a superior cybersecurity organization—bringing our research and experience to bear and validating against hundreds of organizations, from the largest to the smallest. In studying world-class cybersecurity organizations, Global Knowledge discovered several critical characteristics that successful cybersecurity organizations all seem to share. So how does an organization like yours build a winning cybersecurity team? Let’s find out.

New Topics on the New Security+ SY0-501 Exam

White Paper | Jan. 25, 2018

It has been over three years since the last revision of the CompTIA Security+ exam back on May 1, 2014. In fall of 2017, the latest version, SY0-501, was released. This revamped exam retains the same six domains as established in SY0-401, which emphasizes security in three main areas: application, data, and host.

The Evolution of the IT Decision-Maker

White Paper | Nov. 16, 2017

For 10 years, Global Knowledge has surveyed IT professionals and published the findings in our annual IT Skills and Salary Report. With topics ranging from top-paying certifications to most in-demand skills, our reports have consistently provided a deep examination of the attitudes and opinions held by IT professionals around the globe. With a decade of reporting at our fingertips, we decided it was an appropriate time to dissect the views of those making the decisions in the tech industry. What are their biggest challenges? How have their training opinions changed over time? How do their actions affect staff?

5 Secrets to Being a Success in IT

Article | Oct. 11, 2017

This article addresses non-technical skills you need to do to be a success in IT.

10 Mistakes that Could Doom Your Career as an IT Pro

Article | July 16, 2017

There are many career pitfalls in the IT field, especially if they are clearly outlined in an employee handbook.

12 Steps to Bring Your Own Device (BYOD) Success

Article | July 14, 2017

The opportunities and challenges bring your own device (BYOD) represents are real; enterprises must make their network infrastructure BYOD-ready to meet the onslaught.

Top 5 Growth Opportunities for IT Pros

Article | July 13, 2017

IT professionals benefit from gaining skills in data analysis, cybersecurity, cloud computing, virtualization and hyperconvergence, and mobile app development.

Are Your IT Skills Going Extinct?

Article | June 15, 2017

If you want to stay relevant as an IT professional, you have two choices: evolve your current skills or make a big change.

Harnessing Creativity to Make Powerful Decisions

White Paper | Nov. 30, 2016

Creativity is the “due diligence” of effective problem analysis. It is through creativity that the best possible solution for a problem is discovered. Without creativity, decisions are often one-dimensional, superficial, and near-sighted.

Resilient Leadership: Leading People to Thrive in Change

Webinar – Recorded | Sep. 15, 2016

This webinar introduces the concept of resilient leadership. Leaders who can adapt not only support their organizations through ongoing change, but they also maintain high- performing and engaged teams in the process

Global Knowledge Guide to Python

Special Report | Aug. 08, 2016

Whether you’re a beginner or intermediate Python developer, you’ll want to keep this guide close to your keyboard and Python editors. In it, you’ll find sample use cases for many of the most common language constructs and tasks that you’ll likely need to perform, such as reading a file or working with a database.

15 Top-Paying Certifications for 2016

Article | June 02, 2016

What were the top paying IT and project management certifications for 2016? his article will help you answer both questions by providing a review of the 15 top-paying certifications.

Software Problems and How Docker Addresses Them

White Paper | Jan. 12, 2016

Learn how Docker makes it easy to update, test and debug software with this white paper and gain foundational knowledge about Dockerfile, Docker images and containers.

New RHEL 7.1 Features Ease Business and IT Adoption

White Paper | Jan. 06, 2016

The recent Red Hat Enterprise Linux (RHEL) 7.1 release offers a range of system-wide improvements. Whether you're new to RHEL or a veteran user, this white paper covers essential new tools and upgrades. Dynamic patching, in-place upgrades, easily configuring new deployments or monitoring entire systems represent some of the more significant changes. This white paper not only explores the significance of these modifications, it also provides useful examples, including diagrams and command lines for executing key tasks. RHEL 7.1 represents the first minor release of RHEL 7, which launched in June 2014 and will be supported for a 10-year life cycle.

Benefits of an “Agile” Mindset

Article | Nov. 24, 2015

Projects are a social endeavor. Traditional project management approaches have shied away from the social advantages a more agile project environment brings. By nature, we are storytelling, pattern seeking and social people. We need colocation to shine truly in a project environment.

How to Update IBM WebSphere Portal Using the Scripting Interface Tool

White Paper | Oct. 12, 2015

Managing users' access to an organization's resources via portals is convenient with IBM's WebSphere Portal Scripting Interface. Compare tools available to the portal administrator and identify some use cases where IBM's Portal Scripting Interface may be the ideal choice. Review basic commands and find out how to create custom scripts.

Three Key Strategies for Preventing Problems with IBM WebSphere Business Process Manager V8.5

White Paper | Oct. 12, 2015

A major challenge of problem determination is dealing with unanticipated problems. It is much like detective work: finding clues, making educated guesses, verifying suspicions, and other considerations. An ideal strategy for problem prevention is to monitor the system regularly. Use the strategies outlined in this paper to minimize downtime and detective work so you can maximize performance.

Red Hat Taste of Training - JB248

Video | Sep. 17, 2015

Red Hat Taste of Training - JB248

Red Hat Taste of Training - JB348

Video | Sep. 17, 2015

Red Hat Taste of Training - JB348

Insider Tips on Microsoft SQL Server 2016

Webinar – Recorded | Aug. 20, 2015

In this hour-long webinar, Global Knowledge course director Brian Egler will examine key new features of Microsoft SQL Server 2016 that demonstrate how it provides automatic end-to-end security, seamless generation of business analytics and elastic integration of data in the cloud.

Are You Ready for Microsoft SQL Server 2016?

White Paper | Aug. 19, 2015

With Microsoft SQL Server 2016, you can distribute your data to the cloud using the Stretch Database feature to improve local access while allowing cloud access to large amounts of historical data. You can also provide transparent end-to-end security using Always Encrypted technology and track changes automatically through temporal data. Download this white paper to learn why these features and more make SQL Server 2016 Microsoft's most important release to date.

The Intersection of DevOps and ITIL®

White Paper | July 07, 2015

Change is the order of the day, and if anything, the pace of business and technology change is accelerating. The business and customers are looking to IT service providers to be more responsive, delivering more frequent service changes with higher quality-resulting in services that deliver more value to the business. In order to continue to be relevant and of high value, ITIL must continue to benefit from other complementary best-practices for IT. DevOps, an approach that encourages improved communication, collaboration, and teamwork across development and operations, can have a positive influence in improving ITIL processes across the service life-cycle.

Understanding the Objectives of the Event Management Process

Article | July 03, 2015

A strong event management process that is able to detect changes of state throughout an organization’s IT environment is a key aspect of a complete suite of service management processes. Event management ultimately helps an organization maintain control through an understanding of the state of things, and how the state of those things changes in an IT environment.

The Use Case Technique: An Overview

Webinar – Recorded | June 26, 2015

Use cases are an effective and widely used technique for eliciting software requirements. In this hour-long webinar, software development and process improvement expert Karl E. Wiegers will introduce you to a practical and straightforward use cases approach to requirements elicitation. You will learn how to focus on the goals that users have with a system, rather than emphasize system functionality.