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Shortly after being awarded an ITIL® Foundation certification, a recipient’s natural inclination is to ask: “Now what? How do I take the best practices I’ve learned and apply them to my organization?”
Whether you are just getting started in business analysis or want to gain a better understanding of certain aspects of business analysis, we have compiled a list of frequently used terms to help you get started.
Agile is a group of methodologies (including SCRUM, XP, Lean, and Kanban) that values a pragmatic mind-set and a flexible approach. Most, but not all agile methodologies, apply an incremental approach utilizing short work intervals to provide functional results quickly and adjust for the customer’s evolving understanding of the real need. This session will look at the foundation for agile and then take a high-level walk through the agile life cycle.
Certifications are the most common way in IT to prove you have the skills to solve various technical and business challenges. In this article, I'll address a range of skill sets. For each certification listed, I've included what the certification measures, the requirements to obtain it.
While cybersecurity remains the most popular certification category in our IT Skills and Salary Report, foundational-level certifications highlight our list of the most popular IT certifications of 2020.
The ITIL 4 update is the first since 2011, and will address the new processes, vocabulary, and methods used in modern IT, including DevOps, Agile, and Lean IT development.
ITIL® is still recognised as the de facto standard in delivering end-to-end, holistic IT services. The 4th iteration retains ITIL’s place as one of the key tools at the disposal of organization’s seeking to manage digital transformations.
Answer the questions posed in our ITIL Decision Tree to see if you should pursue ITIL 4. It’s easy-to-follow and no matter how you answer, it will provide a distinct next step for your ITIL journey.
For every organization, effective cybersecurity is reliant on a careful deployment of technology, processes and people. The Global Knowledge cybersecurity perspective features a three-tiered organizational matrix, ranging from foundational to expert skills, coupled with eight functional specializations that encompass the features of a successful cybersecurity organization.
Digital transformation has bred equal parts innovation and risk. And it’s not just the IT department that’s been disrupted—technology is now the most critical risk factor for the entire organization.