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Security+ and Your IT Career

Webinar – Recorded | April 24, 2019

You don’t have to look far to discover how important security is in our organizations. No matter what role you play in your IT department, it is critical to have a foundational understanding of security. CompTIA’s Security+ certification continues to be a minimum standard for IT professionals around the world in a variety of industries.

How to Maximize Your Training Budget

Webinar – Recorded | Feb. 21, 2019

In this informative webinar, you will learn about the popular and overlooked ways organizations and professionals can purchase training to become more resilient. 

Build an IT Career with CompTIA Certifications

White Paper | Nov. 26, 2018

CompTIA has become one of the most recognized and respected names in IT certifications, from the first A+ back in the 1990s to today with over a dozen vendor-neutral certifications covering a variety of topics. At first glance, it may seem daunting trying to figure out which certifications you should pursue and what it takes to pass the exams. But do not fear! CompTIA has streamlined their certification process. Let this white paper be your guide along your CompTIA journey. We will explain the certifications, the order to take them, how to prepare for the exams and the details of the testing experience. 

Four Reasons Why a DevOps Approach Complements ITIL

Article | Dec. 07, 2017

Unlike ITIL, DevOps is more of a philosophy than a formal framework. DevOps, which is short for Collaboration between Development and Operations, arose as a movement within IT best practices when IT managers began to realize that something needed to be done to close the communications and collaboration gap between development groups and support operations staff. After some time and examination, it became clear that there was no inherent conflict between the DevOps movement and ITIL—the two, in fact, are quite complementary.

10 Mistakes that Could Doom Your Career as an IT Pro

Article | July 16, 2017

There are many career pitfalls in the IT field, especially if they are clearly outlined in an employee handbook.

Top 5 Growth Opportunities for IT Pros

Article | July 13, 2017

IT professionals benefit from gaining skills in data analysis, cybersecurity, cloud computing, virtualization and hyperconvergence, and mobile app development.

How to Deal with Six Types of Difficult Coworkers

White Paper | May 30, 2017

It’s inevitable. At some point in your career, you’ll find yourself working alongside individuals who fall into the general category of “Difficult People.” The effects these people can have on an organization vary greatly but usually involve many problems for the team. This white paper describes some of the more common types of difficult people and provides you with tips on how to handle them.

Cloud, DevOps and IoT Trends to Watch for in 2017

Article | May 01, 2017

Get an insider’s take on 2017 cloud computing, DevOps, and Internet of Things (IoT) trends from an industry expert.

Resilient Leadership: Leading People to Thrive in Change

Webinar – Recorded | Sep. 15, 2016

This webinar introduces the concept of resilient leadership. Leaders who can adapt not only support their organizations through ongoing change, but they also maintain high- performing and engaged teams in the process

Business Process Modeling: From Macro to Micro

Webinar – Recorded | Nov. 12, 2015

Business processes are complicated, and mapping them is not a trivial task. Modelling standards give us the tools to model complex processes, but they do not tell us the best way to approach a model or effectively use the tool. In this hour-long webinar, Global Knowledge instructor Rod Fage will guide you through the best way to develop a model, from determining the goal and scope of the process and measuring its effectiveness, to modelling the process in a hierarchical top-down approach, enabling business analyst to continuously validate the model.