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The 10 Most Important IT Skills for 2019

Article | Aug. 30, 2019

With skills gaps plaguing the industry, these 10 skills are must-haves for all IT departments. It’s no coincidence that these skills make up a large percentage of the IT skills gap across the industry. Decision-makers are struggling to fill these job roles. The positions also pay well because of a lack of qualified professionals. If you’re looking to make an IT skills investment or start a new career path this year, these are the areas to consider.

How to Maximize Your Training Budget

Webinar – Recorded | Feb. 21, 2019

In this informative webinar, you will learn about the popular and overlooked ways organizations and professionals can purchase training to become more resilient. 

What is Software-Defined Networking?

Article | Jan. 15, 2019

Software-defined networking (SDN) is a solution that will enable your organization to meet the demands of network programmability and automation. The result will be greater network agility to support new applications while complying with increasing security needs.

10 Mistakes that Could Doom Your Career as an IT Pro

Article | July 16, 2017

There are many career pitfalls in the IT field, especially if they are clearly outlined in an employee handbook.

Top 5 Growth Opportunities for IT Pros

Article | July 13, 2017

IT professionals benefit from gaining skills in data analysis, cybersecurity, cloud computing, virtualization and hyperconvergence, and mobile app development.

How to Deal with Six Types of Difficult Coworkers

White Paper | May 30, 2017

It’s inevitable. At some point in your career, you’ll find yourself working alongside individuals who fall into the general category of “Difficult People.” The effects these people can have on an organization vary greatly but usually involve many problems for the team. This white paper describes some of the more common types of difficult people and provides you with tips on how to handle them.

Resilient Leadership: Leading People to Thrive in Change

Webinar – Recorded | Sep. 15, 2016

This webinar introduces the concept of resilient leadership. Leaders who can adapt not only support their organizations through ongoing change, but they also maintain high- performing and engaged teams in the process

Report Formatting for Success with SAP BusinessObjects

White Paper | Dec. 18, 2015

Web Intelligence is much more than just querying a database and displaying data in rows and columns. Take advantage of an extensive set of formatting options to convert data into drillable and actionable information. Highly formatted reports spawn immeasurable user confidence and make a huge difference with the ultimate goal of business intelligence - solving business problems. Get ready to extend your Web Intelligence report design journey with the formatting tips outlined in this white paper.

Business Process Modeling: From Macro to Micro

Webinar – Recorded | Nov. 12, 2015

Business processes are complicated, and mapping them is not a trivial task. Modelling standards give us the tools to model complex processes, but they do not tell us the best way to approach a model or effectively use the tool. In this hour-long webinar, Global Knowledge instructor Rod Fage will guide you through the best way to develop a model, from determining the goal and scope of the process and measuring its effectiveness, to modelling the process in a hierarchical top-down approach, enabling business analyst to continuously validate the model.

Insider Tips on Microsoft SQL Server 2016

Webinar – Recorded | Aug. 20, 2015

In this hour-long webinar, Global Knowledge course director Brian Egler will examine key new features of Microsoft SQL Server 2016 that demonstrate how it provides automatic end-to-end security, seamless generation of business analytics and elastic integration of data in the cloud.