Resource Library

Watch this recorded webinar to understand the basics of the Risk Management Framework (prescribed by NIST Standards) and how to begin to apply it.  

Kubernetes automates container management. The process of container orchestration is so complex that trying to manage containers by hand has become impossible. There are many, components to container orchestration, but one of the most misunderstood is networking. In this 1-hour webinar we’ll explore how k8s actually performs IP networking and service discovery, two of the most critical components for successfully delivering microservices. We’ll examine how kubernetes carries the burden of cloud networking and lastly what it takes to pass the CKAD/CKA Certifications.

IT Professionalism Europe (ITPE) and Global Knowledge jointly hosted online public “Tech Talk” on Ethics and Artificial Intelligence. Two leading speakers in the field, Dr. Anna Jobin of the Health Ethics & Policy Lab at ETH Zurich and Dr. Lorien Pratt, Chief Scientist and co-founder of Quantellia in Silicon Valley will be sharing their insights. The discussion includes ethical dimensions to artificial intelligence (AI) and why ethics are fundamental to AI research and implementation. They also explore ethical requirements, standards, and best practices that underpin the future of AI.

In 2020 we will see the complete ITIL4 education portfolio released and in all likelihood the start of the retirement of the ITIL v3 qualifications. Our ITIL guru, Barry Corless lead author for ITIL4 incident and problem management practices, will talk about the course content, the practical skills you’ll learn, and who will benefit from attending each courses. If you plan to continue your ITIL education then you cannot afford to miss this webinar.

This webinar will discuss our Python offerings and how it is proving to be the language of Data Science, Artificial Intelligence and Deep Learning. View the slide deck>

ITIL® is still recognised as the de facto standard in delivering end-to-end, holistic IT services. The 4th iteration retains ITIL’s place as one of the key tools at the disposal of organization’s seeking to manage digital transformations.

For every organization, effective cybersecurity is reliant on a careful deployment of technology, processes and people. The Global Knowledge cybersecurity perspective features a three-tiered organizational matrix, ranging from foundational to expert skills, coupled with eight functional specializations that encompass the features of a successful cybersecurity organization.

Businesses today are more dependent on technology than ever. And, more than ever, they're looking to IT for ways to improve employee productivity, customer service and innovation. The challenge is that in order to achieve results with technology, IT and the business have to work collaboratively. IT needs to be able to develop the right relationships and communicate with different stakeholders from a business perspective - not a technical one. As a result, the transformation of the IT department has become a top-level priority for many leading organizations. At the same time, business leaders need to strengthen their business technology IQ and play a more significant role in the governance of IT.

In this hour-long webinar, Global Knowledge course director Brian Egler will examine key new features of Microsoft SQL Server 2016 that demonstrate how it provides automatic end-to-end security, seamless generation of business analytics and elastic integration of data in the cloud.

Use cases are an effective and widely used technique for eliciting software requirements. In this hour-long webinar, software development and process improvement expert Karl E. Wiegers will introduce you to a practical and straightforward use cases approach to requirements elicitation. You will learn how to focus on the goals that users have with a system, rather than emphasize system functionality.