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In this live excerpt from Supporting and Troubleshooting Windows 10 (M10982), Windows 10 expert and Microsoft Certified instructor, John Panagakos, will lead you through one of the most popular modules in this course.
Learn to effectively use Microsoft Outlook as a work organization and management tool. This webinar will help participants enhance their personal and team productivity, while giving them more control over activities and information.
IT administration tasks have usually required manual, point and click operations. Those days are gone; not only is manual action no longer necessary, but your IT technologists can’t afford the time to manually do what can be easily automated and taken off their plate.
The way Microsoft certifies Azure skills has changed. In this recorded webinar, we’ll cover what these changes mean for your Azure Certification path.
Businesses and IT organizations have changed radically and rapidly over the last five years. Microsoft and other technology companies are driving innovation by providing products that change the way all organizations work—products like Microsoft Office 365, Skype for Business and Azure. Of course, that means the skills required to support these new IT models and products are changing too. The big challenge facing today’s IT pros is how to stay ahead. Lifelong learners have a lot of options, so choosing how you train is more important than ever.
Join us for a detailed, hour-long webinar in which Microsoft Windows expert and Global Knowledge instructor Jeff Peters will review and demonstrate the key tools needed to rescue a problematic computer. He will explore the ins and outs of the powerful Windows 8 Reset, Refresh, and Restore options, enabling you not only to get your business running smoothly again with minimal troubleshooting, but also to save the day for you and your end users.
Business processes are complicated, and mapping them is not a trivial task. Modelling standards give us the tools to model complex processes, but they do not tell us the best way to approach a model or effectively use the tool. In this hour-long webinar, Global Knowledge instructor Rod Fage will guide you through the best way to develop a model, from determining the goal and scope of the process and measuring its effectiveness, to modelling the process in a hierarchical top-down approach, enabling business analyst to continuously validate the model.
Whether you've already upgraded to Windows 10 or you're interested to learn more, this webinar will help familiarize you with the major updates and features. Join Microsoft instructor, John Panagakos, for an hour-long webinar that will dive into the exciting new features Windows 10 has to offer.
Businesses today are more dependent on technology than ever. And, more than ever, they're looking to IT for ways to improve employee productivity, customer service and innovation. The challenge is that in order to achieve results with technology, IT and the business have to work collaboratively. IT needs to be able to develop the right relationships and communicate with different stakeholders from a business perspective - not a technical one. As a result, the transformation of the IT department has become a top-level priority for many leading organizations. At the same time, business leaders need to strengthen their business technology IQ and play a more significant role in the governance of IT.