4 Results Found
Answer the questions posed in our ITIL Decision Tree to see if you should pursue ITIL 4. It’s easy-to-follow and no matter how you answer, it will provide a distinct next step for your ITIL journey.
The ITIL 4 update is the first since 2011, and will address the new processes, vocabulary, and methods used in modern IT, including DevOps, Agile, and Lean IT development.
ITIL® 4 Foundation Bridge is a new Global Knowledge course that addresses the specific needs of professionals who have already achieved the ITIL v3 Foundation certification and wish to upgrade to ITIL 4.
It’s the second-most universal aspect of the job of privacy: organizing and providing privacy-related awareness and training. Not only must privacy pros be steeped in the knowledge of privacy law, but the IAPP-EY Privacy Governance Report says 78 percent of privacy pros also need to know how to convey some portion of that knowledge to others.