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Microsoft SharePoint 2013 Training for Administrators

Video | Sep. 11, 2014

Interested in SharePoint 2013 administrator training?  Learn from SharePoint instructor Tracy Wallace, if you're a good candidate and which SharePoint 2013 administrator class you should take.

ITIL Foundation PoleStar Simulation

Video | Aug. 07, 2014

Simulate the ITIL v3 Service Management Lifecycle with an interactive gaming experience.

Upgrading from SharePoint 2010 to SharePoint 2013

Video | Aug. 07, 2014

If you're running SharePoint 2010, learn how SharePoint 2013 is different and what you'll need to learn to deploy it effectively.

How to Study for and Pass ITIL Intermediate Exams

Webinar – Recorded | July 24, 2014

In this hour-long webinar by Global Knowledge instructor and ITIL Expert Michael Scarborough, you will learn how to study for and succeed in passing ITIL Intermediate Exams. You will learn how to approach an ITIL Intermediate exam, the true/false approach and why it works and how to study for the ITIL Intermediate exams.

ReportBuilder 3.0

Video | July 24, 2014

In this video, you will learn about the latest version of ReportBuilder available in SQL Server 2008 R2.

Get Your Best Practices in Order: ITSM and Your Organization

Webinar – Recorded | June 24, 2014

Nasser El-Batal will walk you through the most useful, recognized, and mandated ITSM best practices in the industry: TOGAF, COBIT and ITIL®. He will highlight the benefits of integrating them into a single implementation program to avoid project disaster. Discussions are focused on "Getting Your House in Order" and how to establish your own organization-specific business transformation program, while increasing your organization maturity.

DevOps: The Future of ITSM and ITIL

Webinar – Recorded | June 19, 2014

Cloud computing enables development teams to get applications into production faster. IT Service Management (ITSM) leaders must adopt new strategies and change existing processes or risk becoming a barrier to success. Cloud computing requires DevOps-the blending of development and operations with the goal of accelerating time-to-market and reducing time-to-value. The good news is that ITIL® is uniquely positioned to accelerate DevOps, but it requires changes to existing ITSM processes.

How to Use Policy Based Management in SQL Server 2008

Video | June 12, 2014

In this video, you'll learn how to utilize a great new feature of SQL Server 2008 called Policy Based Management for Multi-Server Management capabilities.

How To Use PowerPivot in SQL Server 2008 R2 and Office 2010

Video | June 12, 2014

In this video, you will learn how to a use a new feature of SQL Server 2008 R2 and Office 2010 called PowerPivot for Self-Service Business Intelligence.

Upgrading from SharePoint 2007 to SharePoint 2013

Video | May 08, 2014

If you're running SharePoint 2007, learn what had changed in SharePoint 2013 for administrators and developers.