CLCOR - Implementing and Operating Cisco Collaboration Core Technologies v1.0

After taking this course, you should be able to:

• Describe the Cisco Collaboration solutions architecture
• Compare the IP Phone signaling protocols of Session Initiation Protocol (SIP), H323, Media Gateway Control Protocol (MGCP), and Skinny Client Control Protocol (SCCP)
• Integrate and troubleshoot Cisco Unified Communications Manager with LDAP for user synchronization and user authentication
• Implement Cisco Unified Communications Manager provisioning features
• Describe the different codecs and how they are used to transform analogue voice into digital streams
• Describe a dial plan, and explain call routing in Cisco Unified Communications Manager
• Implement Public Switched Telephone Network (PSTN) access using MGCP gateways
• Implement a Cisco gateway for PSTN access
• Configure calling privileges in Cisco Unified Communications Manager
• Implement toll fraud prevention
• Implement globalized call routing within a Cisco Unified Communications Manager cluster
• Implement and troubleshoot media resources in Cisco Unified Communications Manager
• Describe Cisco Instant Messaging and Presence, including call flows and protocols
• Describe and configure endpoints and commonly required features
• Configure and troubleshoot Cisco Unity Connection integration
• Configure and troubleshoot Cisco Unity Connection call handlers
• Describe how Mobile Remote Access (MRA) is used to allow endpoints to work from outside the company
• Analyze traffic patterns and quality issues in converged IP networks supporting voice, video, and data traffic
• Define QoS and its models
• Implement classification and marking
• Configure classification and marking options on Cisco Catalyst switches

This course will help you:

• Integrate and troubleshoot Cisco Unified Communications Manager with Lightweight Directory Access Protocol (LDAP) for user synchronization and user authentication
• Implement Cisco Unified Communications Manager provisioning features
• Configure and troubleshoot collaboration endpoints

• Working knowledge of fundamental terms of computer networking, including LANs, WANs, switching, and routing
• Basics of digital interfaces, Public Switched Telephone Networks (PSTNs), and Voice over IP (VoIP)
• Fundamental knowledge of converged voice and data networks and Cisco Unified Communications Manager deployment

• Students preparing to take the CCNP Collaboration certification
• Network administrators
• Network engineers
• Systems engineers

This course can be purchased with Cisco Learning Credits (CLCs).