Resource Library

Earning your ITIL 4 Foundation certification carries a lot of value. Armed with an understanding of the ITIL framework, you can better align IT with business objectives.

ITIL is the preeminent framework for managing IT service delivery around the world. ITIL 4 defines a Service Value System that prescribes specific practices and activities during the design, development, delivery, and support of IT services.

The main reason for Python’s explosive growth is that it’s very easy to learn, use, and deploy, and in this 45-minute webinar, we’ll take a high level look at Python’s syntax, and explore some of the other reasons for Python’s ubiquity, including its very active and evangelical user community, and the availability of a huge collection of add-ons and libraries, including hundreds for data science and machine learning. Join Skillsoft as we focus on the role that Python can play in almost every area of your business, including as a productivity tool for employees and domains that you might not necessarily associate with a programming function. Watch Now

Whether you are at the start of your Microsoft learning or you’re looking to expand or update your skillset, a certification can help you validate your knowledge and consolidate your skills. Plus, it can help you advance in your career.

Whether you’re a business user, administrator, or embarking on your technical career, this certification provides an opportunity to prove yourself as a cloud evangelist. In addition to validating your knowledge of Microsoft 365 capabilities, earning this certification makes it clear to your organization that you understand the benefits of adopting cloud services, the basics of a Software as a Service (SaaS) cloud model, and the value of implementing Microsoft 365 cloud services. Join Skillsoft in the third of our Transformative Tech Microsoft Certification series, where we demonstrate foundational-level knowledge of cloud services, such as standard practices, considerations, and benefits. Watch Now

The new Solution Specializations are designed to more closely align to the offers and solutions delivered by partners to their customers.

Cisco Learning Credits (CLCs) are prepaid training vouchers that make planning for your success easier when purchasing Cisco products and services.

Microsofts Partner program has moved from Microsoft Partner Network (MPN) with 18 different competencies to a simplified program with 6 partner designations in the Microsoft Cloud Partner Program (MCPP). This new partner program reflects the importance of the Microsoft cloud strategy as all parts of the program relate to cloud solutions.

To stay competitive in the industry, your employers and clients rely on you to stay ahead of the tech curve. Maybe they look to you when they evaluate a move to the cloud, or maybe they bring you a problem and point to an existing tech stack for solutions you may or may not be able to create. Whatever the scenario, you can be sure that the skills you bring to the table are critical on many levels. We will take a look at the cybersecurity Architect Expert certification track. This is the first expert-level certification in Microsoft’s Security, Compliance, and Identity portfolio. This certification will focus on designing elements of a cybersecurity architecture and evaluating the tradeoffs between different solutions.   Watch Now

Join Skillsoft, as part of our Transformative Tech series, as we demonstrate how we can educate your organization to foster a culture of cybersecurity and unify all employees to manage risk and encourage agility and vigilance.   Watch Now

Chaos and disorganization are commonplace as organizations struggle to manage IT-enabled services, which can have a serious impact on the Helpdesk. Skillsoft has the solution with ITIL. The Foundation, Advanced, and Extension Modules will provide knowledge and training so that you can proactively build and manage a blueprint for IT. This will enable you to effectively address real-world issues that impact your service organizations and their individual contributors alike.   Watch Now

We are collectively generating terabytes and petabytes of data on a daily basis. Today’s organizations and governments worldwide need data curators to help sift through that random data and tease out unique insights and actionable information.

In this presentation, CompTIA’s Dr. James Stanger will provide case studies and examples describing how zero trust is implemented in the private and public sector. Dr. Stanger will outline discussions he has had with industry leaders from Google, NIST, and other organizations worldwide who have led the way in successful zero trust implementations. He will outline the best practices and technologies necessary to build next-level networks.

With the increase in number of devices, technologies, platforms and systems we use in our networks today, either they are for security, voice, routing, collaboration, data center or enterprise, we need something to make life easier and automate configurations for us.

Organizations’ network systems are becoming increasingly more complex. With the expansion of the cloud, an increase in the number of employees working from home, growth in the number and diversity of devices being used, and new and ongoing security threats, networking professionals need to be both knowledgeable and have well-developed problem-solving skills.

This article – the first in a series explaining VMware offerings – is designed to simplify things. We hope to explain what specific VMware products do, why each one is important, and what skills you need to leverage them in your own organization. In this article, we’ll look at VMware NSX-T™ Data Center.

CCNP Security (Cisco Certified Network Professional Security) personnel manages security in Routers, Switches, Networking Devices, and appliances The certified professional is responsible for configuring, supporting, and resolving Firewalls, VPNs, IDS/IPS and content security solutions for their networking environment.

This forty-five minute webinar will help you prepare to write the VCP-DCV 2021 VMware exam (2V0-21.20). In addition to a Q&A session, the webinar will cover tips and tricks that cover the key exam objectives. View the slides

When the agile movement first saw broad adoption, there was tremendous success at the team level. It didn't take long for large organizations to run into challenges seeing that same type of success in larger, more complex initiatives. This presentation is an introduction to the expanded principles of agility intended to harness the effectiveness of agile teams and bring better organizational alignment to larger efforts built upon the effectiveness of highly agile teams.

As organizations look to do more with fewer resources and better leverage scarce knowledge across their entire organization, they have found that the traditional hierarchical management structure no longer meets the needs of the business. Enterprises have turned to the matrix organizational structure for increased flow of information across departments and greater flexibility and responsiveness.

To understand the difference between Ethernet II and 802.3, you first must know how Ethernet works. While Ethernet cables transmit data, their role is relatively simple compared to that of the Ethernet card — also referred to as an adapter. It’s within the function of this card that you find the differences between Ethernet II and 802.3.

CCNP Security (Cisco Certified Network Professional Security) personnel manages security in Routers, Switches, Networking Devices, and appliances The certified professional is responsible for configuring, supporting, and resolving Firewalls, VPNs, IDS/IPS and content security solutions for their networking environment.

If you enjoy analyzing data and using Power BI to discover and unlock data insights, this could be the ideal certification for you – especially if you use those insights to provide easy-to-understand data visualizations that can help drive the success of your team and organization. Join Skillsoft in the second of our Transformative Tech Microsoft Certification series, where we leverage our expert knowledge in Microsoft Power BI to inform you on the potential benefits for your business when utilizing Power BI. In this webinar you will learn: Watch Now

VMware software and products are popular among enterprises. However, they are also highly proprietary. So, unless you have had experience with VMware products, any experience with other software can only serve as a foundation for using vSphere and other software that VMware offers.

Virtualization is a constantly evolving process, with new platforms introducing tools every day that are designed to make the process of moving to the cloud simpler.

Value stream mapping can be a dramatically transformational event – expanding empathy across teams, sharing points of view, and solving gaps in understanding which may be robbing everyone of productivity. This webinar will quickly equip attendees with a high-level understanding of value stream mapping and will teach practical tips on how to run a value stream mapping exercise within their teams and organizations.

While the recent trend towards cloud computing might make it seem like virtualization is new, it has existed in some form for many decades.

Most of us have heard of "oversharing" in the social sense (i.e. giving out too many details of your personal life), but how about "under sharing" in the Windows Server realm? What does that even mean? Well, I sort of just made that up, but it does actually make some sense when you think about it in terms of creating a Windows Share that doesn’t provide enough permissions.

As the sophistication, stealth, and frequency of cybersecurity threats continue to increase, the complexity of attacks means every organization needs security expertise before, during, and after an attack. For this reason, the demand for cybersecurity operations (CyberOps) personnel keeps going up.

There are many challenges that come to the forefront as you begin the process of virtualizing the data center and moving away from the current physical network setup.

Using Palo Alto Networks, PAN-OS, enterprises can build an IT Security Platform capable of delivering protection against all stages of the Cyber-Attack Lifecycle. From Reconnaissance to Act on Objective, the PAN-OS Single-Pass Parallel Processing (SP3) engine combines efficient throughput with maximum data protection. This live webinar will describe how the SP3 Architecture can increase network traffic visibility and enable you to control your environment.

The Internet is not automatically a secure or safe place to be. We need to re-evaluate what it means to be secure in our online activities. 

Mobile payment applications or systems have become commonplace with the expansive growth and popularity of smartphones and other mobile devices.

Protecting your IT assets from threats is an essential part of business and personal digital activities. VPNs and firewalls are two commonly used security tools to help reduce risk while maintaining usability. When used in concert, IT communications are filtered and encrypted.

According to our IT Skills and Salary Report, 85% of professionals possess at least one certification. That’s a ton of competition in the industry. And the general consensus is the more certifications, the better. So why are so many IT pros and decision-makers putting such an emphasis on certifications? Why is so much investment devoted to training?

As cloud platforms provide ever greater infrastructure capability, automating and managing infrastructure is becoming critical to our strategy and process. Tooling environments are also heavily impacted. Tools like Terraform, configuration automation tools (Chef, Ansible, etc.) and cloud-native infrastructure solutions completely change cost models and workflows. This presentation is an introduction to infrastructure automation in the cloud, a few popular automation tools, and how to tie automation to larger cloud (and business) strategy.

An IT certification is a recognized benchmark mapped to a specific skill set based on standardized testing. A certification demonstrates your dedication, motivation and technical knowledge on a specific platform.

From analyzing your data and allowing to ask natural language questions to working with and building huge data models, this version of Excel has a lot to offer. These are some of the best features that Excel has to offer. Some haven’t finished their evolution yet either.

Next Hop Resolution Protocol enables businesses to have a way for next-hop servers and next-hop clients to communicate with each other directly, bypassing a central hub and preventing potential bottlenecks.

Discover how to accelerate the development of your security skills and competencies by incorporating experiential learning activities such as cyber ranges into training. Cyber ranges have emerged as excellent vehicles for helping IT professionals learn by doing. These realistic, hands-on simulations prepare you for when — not if — you’re attacked. And we’ve added them to GK Polaris!

Policy-based routing (PBR) provides network administrators with agility and flexibility to better manage traffic. With carefully architected policies, you can optimize how segments of your network process data, as well as how bandwidth is managed for business-critical applications.

Microsoft and Global Knowledge are partnering up to showcase the importance of Cybersecurity Awareness Month. Join this event to learn all the tools and tactics to stay safe and secure online throughout the whole year. This webinar event will take you through the new certifications focused on Microsoft Security, Compliance, and Identity (SCI). You'll learn more about the complete portfolio of associate training and certification for Microsoft Security and how it's designed to meet industry and market needs with roles, skills, and capabilities needed for the job, including specializations, hands-on experience, and practice requirements.

Join This QA Session to Hear from Cybersecurity Expert Brad Puckett on Kickstarting Your Career

Join Red Hat Training’s Solution Architect, John Walter, for a virtual, high-level complimentary course introducing you to Linux containers and container orchestration technology using Docker, Kubernetes and Red Hat OpenShift Container Platform.

The Cisco Certified CyberOps Associate certification focuses on the cybersecurity branch of IT security

When it comes to developing new, innovative ways and tools for breaching security, the attackers never stay idle – and so shouldn’t we when it comes to counteracting! Through the past few years, their inventiveness caused substantial damage in the area of supply chain attacks. During this webinar, Paula will demonstrate techniques of using the supply chain method and show tactics used today by cyber-criminals that allow them to deliver it and what are the prevention mechanisms to avoid being attacked by the newest innovations! Bring some coffee before attending!

In this webinar, we will cover what makes a successful team, how to drive high-performance in your team, different stages of team development and other topics. Understanding people skills, process skills, and setting team boundaries and norms will be discussed and how these can build the framework for your high-performance team. View Slide deck>>

Cybersecurity has become a key area of job growth in the last few years. Now more than ever, individuals with computer security skills are needed to fill jobs currently sitting vacant. All the while, new job positions come into existence every month with few qualified applicants.

In this hands-on demonstration, you observe the configuration of IMS, Internet, SOS, and Admin DNN objects (Data Networks Name). These DNNs will then be assigned to several slice descriptors, showing how geography enters into slice implementation. You will then watch the slice configured on a working 5G network. View slide deck>>

The Cisco Certified Network Professional Enterprise is built on the longstanding and well-recognized CCNP Routing and Switching. With the addition of evolving technologies, this makes the certification current and relevant. Having a vendor certification can be hit or miss, depending on the vendor, but with Cisco holding a major percentages of market share in the different technologies and implementations in the networking industry, having a CCNP Enterprise on your resume offers several advantages.

Many Enterprise companies use Open Shortest Path First (OSPF) as their Interior Gateway Protocol (IGP). OSPF relies on Link State Advertisements (LSAs) in order to advertise and learn subnets so whether it’s for CCNA or CCNP Enterprise or simply for a basic understanding of OSPF, it is important to understand the purpose of the various LSA types and how far the LSAs flood.

Despite rapid advances in technology, and widespread use of networks over the last few decades, the Fundamentals of Networking have not changed much. It is also quite surprising to see significant gaps or deficiencies in the foundational knowledge of many networking and IT professionals. This webinar attempts to highlight the common areas of such gaps and how to overcome them.

Getting the best possible performance from a SQL server can become more complicated as you add more operations to your database.

National Cybersecurity Awareness Month has grown into a global effort, with both individuals and organizations taking part — and for good reason.

A quick 30 minute look at ITIL 4 Service Value System focusing on the guiding principles –part of the core guidance of ITIL4. This webinar includes an example of how this guidance might be applied in an organization.  

Organizations and individuals are threatened with ever-growing cyber threats and must be prepared to address them. The more we are connected to networks, the more suspectable we are to attacks, therefore enterprises must stay current applying various cybersecurity measures and maintaining awareness of cybersecurity trends. View slide deck>>

This webinar is examining the process of how to best prepare for the Cisco Certified Network Professional in Enterprise skill set. We will look at the process to become certified including which exams to take; look at the available resources for study, including the blueprint for the exams and courses that are applicable. We will look at why someone might want to get certified as a CCNP Enterprise. We will also examine the process to maintain the certification. View slide deck>>

For every organization, effective cybersecurity depends on a careful deployment of technology, processes, and people. And if you get the people right, they’ll take care of the other two factors. Just like sports teams, cybersecurity teams need to be carefully bult and managed to reach optimum performance. They don’t just take shape naturally.

In any operational data center, it is critical to have the highest degree of visibility on network traffic for operations and application troubleshooting. In this white paper, we discuss how to achieve optimal visibility of any type of application traffic with Cisco Application Centric Architecture, or ACI.

In any operational data center, it is critical to have the highest degree of visibility on network traffic for operations and application troubleshooting.

Gain access to this lab and learn to use NMAP, an open-source port-scan tool, for networking discovery, vulnerability scanning and security risk detection.

This Certification Prep Guide provides an overview of the Microsoft Azure Solutions Architect Expert certification and offers helpful tips that you can use when preparing for your certification exam.

Despite rapid advances in technology, and widespread use of networks over the last few decades, the TCP/IP v4 is still the predominant protocol in use. It is also quite surprising to see significant gaps or deficiencies in the foundational TCP/IP knowledge of many networking and IT professionals. This 1-hour webinar attempts to highlight the common areas of such gaps and how to overcome them. View slide deck>>

This Certification Prep Guide provides an overview of the current Multicloud Infrastructure certification offered by Nutanix and offers helpful tips that you can use when preparing for your certification exam

CISA is now one of the most sought-after and highest-paying IT certifications

Systems Administrators, or SysAdmins for short, are most often frontline IT staff who are problem-solvers, (metaphorical) fire extinguish-ers, and, simply, doers.

For every IT professional, there comes a point when the realization hits: technical skill will only get you so far. You may have your foot in the door (or the IT cave), but in order to advance your career and set yourself apart, you need to bolster a critical soft skill: learning effective communication skills for IT professionals

This Webinar will focus on addressing the factors behind traffic flow in Cisco ACI. The key components of how to monitor traffic flow in ACI will be covered. View slide deck>>

System Administrators, or SysAdmins, are the “installation specialists,” “configuration specialists” and “fixers” in IT. If you’ve ever seen Pulp Fiction, SysAdmins are like Winston Wolfe — their job is to solve problems.

Cybersecurity is the arena of technology, methodology, and practice that focuses on protecting electronic information and the systems supporting it against compromise and attack.

Despite an organization's best efforts to prevent downtime and avoid compromises, failures will still happen from time to time. “I am convinced that there are only two types of companies: those that have been hacked, and those that will be,” said Robert Mueller, former FBI Director, in a statement. “Even that is merging into one category: those that have been hacked and will be again.” So, what is your organization doing about it? How do you plan for failures and security breaches?

This paper reviews many key issues and focuses attention on 10 responses that we all need to adopt in our approach to security.

Many employees are not as well-versed in their company’s security policy as they should be. This may result in workers performing tasks that might seem innocent or benign on the surface, but which actually put the organization at risk of a security breach. Understanding what you are doing (as an employee) or what your users are doing (as a boss or manager), can help you work toward a viable resolution to these situations. In most cases, user behavior changes as well as implementation of new technological solutions can curb exposure to risk and increase security policy compliance.

The Internet is not a safe place. We see that more than ever with the security breaches of businesses and individuals in the news on a daily basis. As Internet citizens, we need to take our protection into our own hands, as obviously most online services are not doing their best to protect us.

The use of public networks is risky. Whether wireless or wired, any public access Internet connection is putting you and your data at risk. It may be convenient to use a hotel, restaurant, or coffee shop Internet link, but the likelihood of attack or compromise is greater than accessing a private network.

You have earned a CompTIA certification. The next step is to ensure that your certification remains current and valid. Some certifications are good for life, while others require renewal. Let’s look at what certifications require renewal, the options that you have for maintaining your certifications, and steps to get it done.

It’s been about 10 years since public cloud offerings like AWS opened up the world of big data analytics. This post examines the top five most useful architectures used for big data stacks to learn the sweet spots of each.

This Certification Prep Guide provides an overview of the Microsoft Azure Administrator Associate certification and offers helpful tips that you can use when preparing for your certification exam.

CISSP remains one of the most respected and sought-after cybersecurity certifications. With the most recent update released in May 2021, (ISC)2 has maintained the high bar it set to validate the knowledge and skills of senior cybersecurity managers.

Digital transformation has bred equal parts innovation and risk. And it’s not just the IT department that’s been disrupted—technology is now the most critical risk factor for the entire organization.