A quick 30 minute look at ITIL 4 Service Value System focusing on the guiding principles –part of the core guidance of ITIL4. This webinar includes an example of how this guidance might be applied in an organization.
- Certified ITIL V2/V3/V4 Service Manager, ITIL Expert, ITIL Managing Professional
- Certified DevOps, Lean IT, Verism, Agile, Scrum
- Member CCC (Cloud Credential Council
- Certified Lead Auditor / Consultant ISO/IEC 2000
- Accredited ITIL Instructor and Consultant
- ITIL Training Programs Developer
- Global ITIL Training and Consulting Experience
- 35 Years Experience In Different Facets Of The IT Industry
- ISACA, ITSMF, ATO Sub Advisory Group To ITIL Qualifications
In this webinar, you will learn:
- Introduction to ITIL
- Evolution of ITIL
- List the ITIL 4 Service Value System components
- Explain the Guiding Principles
- Describe a sample application of the Guiding Principles