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Maximizing Team Results

Sep. 28, 2021
55m 05s

In this webinar, we will cover what makes a successful team, how to drive high-performance in your team, different stages of team development and other topics. Understanding people skills, process skills, and setting team boundaries and norms will be discussed and how these can build the framework for your high-performance team.

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Dan Stober

Dan Stober is the Global Portfolio Director for IT Management and Best Practices at Global Knowledge with responsibility for the Project Management, Business Analysis, ITIL, Enterprise Architecture, Agile and Scrum, and ServiceNow portfolios. Dan also manages the Leadership and Business Skills portfolio along with various business partner relationships.

Dan has been with Global Knowledge as a Business Skills instructor and Portfolio Director since his retirement from the US Army in March, 2014. Dan’s last assignment in the Army was as the Deputy Director of Logistics for the 2nd Brigade, 82nd Airborne Division. Throughout his time in the Army, Dan was awarded several prestigious leadership awards, including being named Distinguished Leadership Graduate of his Officer Candidate School class.

In this webinar, you will learn:

  1. Introduction
    • Types of Teams
    • The Successful Team
    • What Is a High-Performance Team?
  2. High-Performance Team Model
    • Phases of Development
    • Breakthrough Point
  3. Team Purpose
    • Defining Team Purpose
    • Outcome
    • Measurement
    • Timeframe
    • Team Purpose Statement
  4. People Skills
    • The Importance of Good Communication
    • Active Listening
    • The Decision-Making Process
  5. Process Skills
    • Effective Teams Establish and Follow Processes
    • Problem Analysis
    • The Decision-Making Process
  6. Rules of Conduct
    • Team Rules of Conduct
    • Creating Rules of Conduct
  7. Dealing with Team Problems
    • Problem-Solving Process
    • Common Team Problems and Possible Solutions
  8. Team Roles and Responsibilities
  9. Motivating the Team
    • Motivation and High-Performance Teams


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