Through a partnership with HDI, we provide help desk training, including courses to improve your support center services. Based on international standards, HDI training and certifications enables help desk, service desk, support center, and call center professionals to increase the productivity and quality of services.
Earning a HDI certification demonstrates your understanding of support and service best practices. From desktop support technicians to support center managers, we’ve got the training you need.
Receive face-to-face instruction at one of our training center locations.
Experience expert-led online training from the convenience of your home, office or anywhere with an Internet connection.
Recordings, hands-on labs and expert instructors empower you to train on your own schedule.