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Global Knowledge’s report confirms demand for cybersecurity & cloud computing skills, based on input from 10,000 advanced IT professionals across the globe.

Learn hot to get a secure and scalable instance of Docker Enterprise up and running.

Global Knowledge helped IT Source establish a vision for learning that met both business and employee needs. We developed a learning strategy, key processes and supporting technology to enable effective, fast and relevant learning.

Co-authors Michael Scarborough and Ryan Ballmer discuss some key differences in the new Global Knowledge ITIL courseware.

Michael Scarborough and Ryan Ballmer, co-authors of Global Knowledge ITIL courseware, discuss how to become an ITIL expert.

Michael Scarborough and Ryan Ballmer, co-authors of Global Knowledge ITIL courseware, discuss why ITIL is important to businesses.

In this post I’ll focus on a topic that’s mentioned in the Cisco FIREWALL training class but isn’t emphasized there or in the online Cisco ASA documentation. When configuring failover on a pair of ASA security appliances, a situation can arise in which network disruption occurs due to the secondary ASA in a failover pair becoming active first and then the primary comes online second. Both the documentation and the courseware point out that this causes the secondary (and active ASA) to swap its interface MAC addresses with those of the primary. Being naturally skeptical about this behavior, I decided to investigate. The rest of this post illustrates my confirmation of this phenomenon.

Learn how to get your best practices in order with ITSM in our webinar.

If you're losing top talent and having trouble attracting quality candidates, the no. 1 reason is that they don't see a future with you. If you're not leveraging professional development, here are a couple tips to start.