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An attacker needs to destroy evidence of his presence and activities for several reasons like being able to maintain access and evade detection (and the resulting punishment). Erasing evidence of a compromise is a requirement for any attacker who wants to remain obscure and evade trace back. This usually starts with erasing the contaminated logins and any possible error messages that may have been generated from the attack process.

License provisioning has always been a bit of a challenge in the CUCM environment. Prior to CUCM v9.0, licensing was managed on a per-cluster basis with each cluster requiring its own license files that were tied to the media access control (MAC) address of the cluster’s publisher. This approach to license management was limiting in the fact that one cluster might have unused licenses while another cluster may be at its limit and sharing between clusters was not possible.

There's a great chance that AWS has more than a few products to help you work faster, smarter, and more cost effectively. So, where should you start?

The reasons to virtualize might have begun with saving money, but there are other good reasons to virtualize, such as better resource utilization and the ability to quickly add new virtual machines.

The certification and exam guide discusses the benefits of having a ITIL certification with each level and tips for the ITIL certification exams.

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Learn how to use drag-and-drop to match tasks to technician skills, and geographic assignments with current location and available inventory to create a more efficient operation. You’ll discover how to reduce disruption by incorporating planned maintenance instead of working in a reactive state. You’ll also see how integrating Customer Service Management and IT Service Management will help swiftly resolve problems and increase customer satisfaction.

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David Willson discusses the best practices for reasonable security after learning from notable data breaches from different organizations. Learn more here.