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Key Differences in Global Knowledge's ITIL Training

Video | Oct. 31, 2013

Co-authors Michael Scarborough and Ryan Ballmer discuss some key differences in the new Global Knowledge ITIL courseware.

How to Become an ITIL Expert

Video | Oct. 02, 2014

Michael Scarborough and Ryan Ballmer, co-authors of Global Knowledge ITIL courseware, discuss how to become an ITIL expert.

Why is ITIL Important?

Video | Oct. 31, 2013

Michael Scarborough and Ryan Ballmer, co-authors of Global Knowledge ITIL courseware, discuss why ITIL is important to businesses.

List of IT Skills

Special Report | Jan. 01, 2014

Read more about the best IT skills to learn in 2014. Global Knowledge’s resource library features comprehensive articles and handy how-to lists.

Cybersecurity Awareness Posters

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This poster series will help Cybersecurity professionals and IT staff be more aware of cyber risks and threats. Post to keep your organization informed.

Marketing Analytics Training

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Develop the skills you need to identify trends, measure digital marketing efficacy and deliver informed campaigns with our marketing analytics training!

Predictive Analytics Training

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Train with us and leverage your predictive analytic tools and processes to predict behavior, detect fraud and drive strategic decision-making.

Business Intelligence Training

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Train with us to capitalize on data-driven insight from IBM Cognos, Microsoft BI and SSRS, SAP BusinessObjects, SAS Visual Analytics and more!

Preferred Accommodations

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To ensure that you have the best overall learning experience with Global Knowledge, we partner with hotels close to our training centers to provide you with special rates and support services.