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Global Knowledge has been honored as one of the leading Juniper Networks Authorized Education Partners (JNAEP) in the Americas for its 2013 performance.

Learn how Cisco ISE can add security to devices beyond initial connectivity.

I attended a meeting this week with a customer of mine and a potential new vendor. The new vendor was there to pitch his configuration and setup service offerings for a specific ITSM toolset. My customer has already had one bad experience with an ITSM tool configuration vendor who promised one thing and delivered much less. He ended up with a tool that’s minimally used and not configured to match his business needs. He’s looking for a vendor that can understand his business needs and priorities and quickly help him get his tool configured and working in a short time frame. Then the topic of standard changes came up. My customer asked for examples of standard changes. The vendor responded, “Server reboots are an example of standard changes.”

IT and business professional development solutions for helping financial services firms overcome challenges.

IT service providers and technology hardware and software companies can customize professional development services and IT training to remain competitive.

Global Knowledge Strengthens Leadership Team with Appointments of William Garrett to CFO and Jim Gruskin to SVP Strategic Development and Quality.

Global Knowledge, the worldwide leader in IT training and professional development, will unveil its new Cisco Certification Elite Collection, or Cisco Elite, an unlimited Cisco certification training offer at the Cisco Live event in San Diego, June 10.