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Learn the importance of achieving quality and which project and product factors affect the two components of risk (likelihood and impact).

Understand the role of internal or external consulting, key consulting processes and the Consulting Life Cycle.

Learn how to demonstrate the concepts covered on the CompTIA Server+ exam in this virtual and online course at Global Knowledge.

In this course, you will thoroughly examine best practices for defensively coding .NET web applications, including XML processing and web services. You will repeatedly attack and then defend various assets associated with a fully-functional web application. This h...

Customers have more choice than ever before, regardless of the industry, product, or service, and they rate their service experience on a situational basis. Providing exceptional customer service is no accident; it is a combination of focus, process, and people skill...

Learn the fundamental techniques and approaches to software testing and better understand what to test, how to test it, and in what contexts certain practices make sense.

This course will demonstrate alternative ways of documenting requirements and managing changes, allowing for a less "heavy" process in projects that can benefit from quick changes in direction. Gain hands-on experience with techniques for gathering Agile requirements.

In this powerful two-day course, you'll grasp the concepts, principles, and methods of Agile development.

Learn test-driven development, continuous integration, refactoring, and emergent design for Agile technical excellence.

Perform a number of routine system administration tasks and be evaluated on whether you have met specific objective criteria. Performance-based testing means that you must perform tasks similar to what you would perform on the job.