Search

Young adults unable to find work, employers unable to fill jobs, a recent GAO study that reported substantial declines in telecommunication expertise — there has been a lot of news about the pervasiveness of skills gaps, their causes, the actual impacts and what to do about them. It’s rather confusing, because the term “skills gaps” has been hijacked to politicize an extremely wide range of issues.

Enable Contact Center support teams to access reporting solutions for end-to-end reporting in a CCE deployment. This course is eligible for 12 Continuing Education Credits (ILT Modality).

This is a 3-day instructor-led course intended for system engineers and customers who will be deploying and administering advanced Packaged Contact Center Enterprise functionality. This course is eligible for 30 Continuing Education Credits (ILT Modality).

Learn how to use Splunk for monitoring, searching, analyzing, and visualizing your machine generated data in real time.

Find available IT courses and certification training at Global Knowledge’s training center classrooms in Raleigh. View course schedules and enroll now to advance your IT career!

During challenging economic times, financial acumen is expected at every organizational level. You've got to know how to justify a request, quantify your contributions to the company, and spot profit drains immediately. Because whether you're a wizard of financ...

Cisco UCS X-Series represents the latest generation of converged computing solutions optimized for hybrid and cloud-native workloads—critical for modern enterprises focusing on agility, workload portability, automation, and resource optimization. By attending this in...

Be able to install Cisco Network Services Orchestrator (NSO) and use it to manage devices and create services based on YANG templates with XPath.

This 5-day class on Nexus Dashboard covers data center and campus operations with VXLAN and EVPN, then dives into Nexus Dashboard Fabric Controller (NDFC) to deploy and manage VXLAN and EVPN. This course is eligible for 40 Continuing Education Credits (ILT & ELT...

This is a 4-day ILT course that is designed to provide students with the knowledge and skills required to support and troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment. These skills include understanding: Im...