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Learn how to use built‑in AngularJS directives, services and ServiceNow's Service Portal APIs. Explore Widget properties. Develop their own custom Widgets.

Exclusive – Students will learn about core data concepts such as relational, non-relational, big data, and analytics, and build their foundational knowledge of cloud data services within Microsoft Azure. Students will explore fundamental relational data concepts and relational d...

This course provides you with the knowledge required to develop and employ your skills as a ServiceNow System Administrator within a domain-separated instance. Upon successful completion of this training course, you will have the opportunity to receive a voucher code...

The Knowledge Management Implementation on-demand series provide system and knowledge administrators key steps on setting up and configuring the Knowledge Management application and the components within it. This course leverages the Knowledge Management Guided Setup...

ServiceNow® Natural Language Understanding (NLU) is an artificial intelligence capability that enables the system to learn and respond to human-expressed intent. By entering natural language examples into the system, you help it understand word meanings and contexts...

Use Virtual Agent to design communications that help your users quickly obtain information, make decisions, and perform everyday work tasks like HR requests, or customer service questions.

The ServiceNow ESG Management application helps customers manage their ESG programs by providing them with a common platform to track and report goals and performance across the Environmental, Social, and Governance (ESG) pillars. This course is designed for implemen...

The ServiceNow® Business Continuity Management (BCM) application gives your organization the capability to continue to deliver products and services at an acceptable level following a disruptive incident. In this on demand course, attendees gain the skills for effect...

Event Management starts with an event generated from a monitoring solution and ends with automated remediation of an infrastructure issue.

Account Lifecycle Events is a process automation system that aims to streamline the onboarding process for customer accounts. It provides a set of tools and resources, including a Process Automation Designer playbook, an Account Lifecycle Events case type, and define...