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Course Code: 100945
New – Learn how to be effective & efficient. Appraising Performance is a live, full-day course that gives you the skills to conduct performance appraisals.
Course Code: 100976
This course covers the Cisco SD-WAN product & contains extensive labs to reinforce the knowledge learned, walking you through how each integration works.
Course Code: 100979
This course will introduce you to SharePoint Online Administration in Office 365 & explain & demonstrate the configuration options for SharePoint Online.
Course Code: 101010
Students will be taught how to design, test and publish new apps that work with a variety of data sources. We will take users through a selection of well-crafted lessons to help them build new applications for their business.
Course Code: 101074
Dive into the dynamic world of Artificial Intelligence (AI) with our one-day course, "Implementing AI in Business: Stakeholder Strategies for the Modern Data Driven, Automated Enterprise." Designed to provide stakeholders with a panoramic yet nuanced view of AI's tra...
Course Code: 101121
Enable Contact Center support teams to access reporting solutions for end-to-end reporting in a CCE deployment. This course is eligible for 12 Continuing Education Credits (ILT Modality).
Course Code: 101122
Architectural overviews explore solution components, sizing and deployment considerations and key functionality and features. The course is intended for a broad audience including Business Decision Makers, Account Managers, Systems Engineers, Administrators, Applicat...
Course Code: 101123
The Administering Cisco Unified Contact Center Enterprise is a 4-day course intended for system engineers, administrators, and support engineers responsible for tier one support. This course provides hands-on practice with administrative tools used to perform routine...
Course Code: 101124
This is a 3-day instructor-led course intended for system engineers and customers who will be deploying and administering advanced Packaged Contact Center Enterprise functionality. This course is eligible for 30 Continuing Education Credits (ILT Modality).
Course Code: 101128
Microsoft Visio provides an intuitive, customizable tool to easily create a professional-looking visual product by using its extensive gallery of shapes.
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