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Participants will learn how to plan, configure, deploy, manage, and troubleshoot Microsoft Teams-based collaboration systems, including Teams Phone, Microsoft Teams Rooms, Teams Premium, and other certified devices. Learners will engage in hands-on labs and real-worl...

This course will cover the most important features and functionalities needed by Dynamics 365 Supply Chain Management functional consultant including: The product information and how to configure, create, and manage your product and inventory. Supply chain management...

This 3-day course combines the key concepts, principles, values, and challenges of the five ITIL® 4 management practices below: Service Desk Incident Management Problem Management Service Request Management Monitoring & Event Management It is intended to provid...

Mindfulness is a technique that helps to transform lives into something that is fulfilling. The practical benefits of being mindful include gaining greater self-awareness, finding joy in the work being done, navigating stressors and strains in personal and profession...

Deliver Your Message with Poise, Empathy and Resolve. Unfortunately, difficult conversations need to happen in the workplace. There are situations where someone has to be let go, told that they aren’t being promoted, or receive a poor performance review – common scen...

In today's world of rapid change, success requires firms to have both leadership and strategy. In this course, you will learn pragmatic and actionable steps towards developing leaders that embodies both. The Strategic Leader course aims to transform participants into...

Challenging behaviors in the workplace can impact team morale, productivity, and organizational success. “Managing Difficult Workplace Behaviors” equips leaders with practical tools and techniques to address these behaviors effectively, while maintaining professional...

The ITIL 4 Specialist: Plan, Implement and Control combined practice module is a 3-day course designed for IT professionals aiming to establish good cross-practice collaboration and effective service value streams. After completion of this course, these individuals w...

The primary objective of this practical training is to equip delegates with an extensive knowledge base and hands-on comprehension of the PRINCE2® 7th edition project management method. It also aims to assist participants in their preparation for the PRINCE2® Practit...

The primary objective of this combination course is to equip delegates with an extensive knowledge base and hands-on comprehension of the PRINCE2® 7th edition project management method. It also aims to assist participants in their preparation for both the PRINCE2(R)7...