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Cisco Unity, Unity Connection, and Unity Express are all examples of systems that support both AA and VM functionality. Cisco Unity Contact Center and Contact Center Express are examples of IVR systems supporting skill-based routing and full automatic call distribution (ACD) functionality. Learn more about DTMF relay!
No matter what book or manual you use to study for the CCNA examination, you will see various protocols and processes referencing an RFC. And, although frequently referenced, the RFCs are seldom actually included in the documentation. So, the logical question becomes...
Course Code: 834120
This course will teach you how to enhance and automate business processes using Dynamics 365 customer engagement apps, while incorporating native interconnectivity with Microsoft 365. You will also learn to support customers efficiently through AI-driven Dynamics 365...
Course Code: 3927
Acquire the skills necessary to develop parallel jobs in DataStage.
Course Code: 5056
Exclusive – Learn the tools and techniques to elevate your business writing skills and ensure effective communication.
Course Code: 100403
This course will introduce the student to advanced database administration skills, including program preparation and the use of packages, online schema changes, partition management, and stored procedures; as well as performance and availability features of utilities...
Course Code: 100616
The course covers initial parameters, management of devices including phones and video endpoints, management of users, and management of media resources, as well as Cisco Unified Communications solutions maintenance and troubleshooting tools.
Course Code: 100689
Learn advanced features of Power BI for deeper data analysis.
Course Code: 100702
New – Microsoft Windows Automation with Red Hat Ansible (DO417) is designed for Windows Server professionals without previous Ansible experience.
Course Code: 821359
Learn and practice foundational management skills and prepare for the AMA Certified Professional in Management™ exam.
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