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This course introduces Microsoft Dynamics 365 Contact Center, focusing on its core features and user experiences. Participants will gain an understanding of the platform’s work allocation capabilities, learn how conversations are efficiently routed, and explore the d...

This course is intended for software developers wanting to build AI infused applications that leverage Microsoft Foundry. Topics in this course include developing generative AI apps, building AI agents, and solutions that implement knowledge connections or tools in y...

You know you need to invest in training, but how do you get the best return on investment (ROI) from your training dollars? To help you make smart training decisions, we've put together this guide, which illustrates some alternative and little-known payment options, the types of discounts and promotions available with training and a suggested list of courses that give you excellent value.

Become a Certified Information Security Manager (CISM) by learning from and training with the cybersecurity certification experts at Global Knowledge.

CompTIA Network+ certified individuals are in-demand worldwide. Learn essential skills and knowledge needed through certification courses with Global Knowledge.

CompTIA Network+ certified individuals are in-demand worldwide. Be one among them and complete this course at your convenience & prepare for the certification.

Exclusive – Students will learn about core data concepts such as relational, non-relational, big data, and analytics, and build their foundational knowledge of cloud data services within Microsoft Azure. Students will explore fundamental relational data concepts and relational d...

Exclusive – Create simple Power Apps, connect data with Dataverse, build a Power BI Dashboard, and automate processes with Power Automate.