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Service E.D.G.E.

Course Code: 8864

Customers have more choice than ever before, regardless of the industry, product, or service, and they rate their service experience on a situational basis. Providing exceptional customer service is no accident; it is a combination of focus, process, and people skill...

Fundamentals of Software Testing

Course Code: 2515

Learn the fundamental techniques and approaches to software testing and better understand what to test, how to test it, and in what contexts certain practices make sense.

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Collaborating & Communicating Agile Requirements

Course Code: 2502

This course will demonstrate alternative ways of documenting requirements and managing changes, allowing for a less "heavy" process in projects that can benefit from quick changes in direction. Gain hands-on experience with techniques for gathering Agile requirements.

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Introduction to Agile

Course Code: 2506

In this powerful two-day course, you'll grasp the concepts, principles, and methods of Agile development.

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Certified Scrum Developer® Workshop

Course Code: 2508

Learn test-driven development, continuous integration, refactoring, and emergent design for Agile technical excellence.

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Red Hat Certified System Administrator (RHCSA) exam (EX200, EX200K)

Course Code: 1283

Perform a number of routine system administration tasks and be evaluated on whether you have met specific objective criteria. Performance-based testing means that you must perform tasks similar to what you would perform on the job.

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AMA2513 Negotiating to Win

Course Code: 2550

Whether you're allocating resources for a project, funding a new initiative or establishing a supply chain for a new product or service, negotiation is inevitably at the heart of the process. But few people understand the structure, techniques, and approaches availab...

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From Doing to Leading - Leading with Impact

Course Code: 8624

Making the transition from an individual contributor to a people leader is both a challenge and an opportunity. As a people leader, you must transition from doing the work yourself to getting the work done with and through others. It requires a shift of mindset to ta...

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IP6FD - IPv6 Fundamentals, Design, and Deployment v4.1

Course Code: 5764

In this course, you will gain the knowledge and skills needed to configure Cisco IOS software IPv6 features. You will get an overview of IPv6 technologies, design, and implementation. You will also learn about IPv6 operations, addressing, routing, services, and trans...

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AMA2501: Developing Executive Leadership

Course Code: 2566

NewWhat does it mean to be an executive leader? It means you’re a visionary a trailblazer. Learn what it takes to make the transition to executive leadership.

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