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This module equips candidates with practical guidance to achieve excellence in digital service management, aligned with ITIL® guidance. It focuses on aligning people, processes, and technology to manage services across the full lifecycle, supporting resilience, respo...

This course provides a high-level overview of Workspace ONE UEM as a comprehensive management solution for macOS and iOS devices, including application distribution, integration with Apple services, managing devices with profiles, and more.

This course provides a practical introduction to working with modern AI tools, with a focus on building confidence and capability in prompt engineering. Participants will explore how technologies like ChatGPT and other large language models function, and how they can...

This five-day instructor-led course provides students who manage SQL Server and Azure SQL databases with the knowledge and skills needed to administer a SQL server database infrastructure. The material will also be useful to individuals who develop applications that...

Red Hat® Learning Subscription - Free Trial delivers a sneak peek of our digital Red Hat® Learning Subscription (RHLS)!

Learn how ServiceNow® Field Service Management (FSM) makes integrated and proactive service possible.

Cloud Provisioning and Governance is integrated with both private and public cloud providers, including Amazon Web Services, Microsoft Azure, and VMware.

ServiceNow Service Mapping Fundamentals course will help students to learn how to discover and model business services to manage service health.

The ServiceNow Service Mapping Implementation training offers implementation practices including gaining additional hands-on technical implementation skills.

Learn how to use built‑in AngularJS directives, services and ServiceNow's Service Portal APIs. Explore Widget properties. Develop their own custom Widgets.