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Humanizing IT™ is a groundbreaking approach that integrates human-centered design into IT service management. It focuses on improving the way IT services are designed, delivered, and experienced by ensuring they are intuitive, efficient, and aligned with real user ne...

Build essential skills to implement agile and DevOps development processes and workflows. DevOps practices have enabled organizations to undergo a digital transformation, moving from a monolithic waterfall approach to a rapidly deploying cloud-based agile process. Th...

Customers have more choice than ever before, regardless of the industry, product, or service, and they rate their service experience on a situational basis. Providing exceptional customer service is no accident; it is a combination of focus, process, and people skill...

The Red Hat Certified Specialist in OpenShift Application Development Exam (EX288) tests your ability to deploy existing applications in a Red Hat® OpenShift Container Platform environment.

Real-time intelligence in Microsoft Fabric enables analysis of streaming events in real or near-real time.

The RHCJA certification is for system administrators or application developers whose responsibilities include the deployment, implementation, and management of JBoss® Enterprise Application Platform (JBoss EAP) and its applications.

Explore the data science process and learn how to train machine learning models to accomplish artificial intelligence in Microsoft Fabric.

The countless ways in which professionals now communicate means business can be conducted almost anywhere. This has introduced the element of distance (both real and virtual) between coach and subject. Coaching skills that once worked so effectively face-to-face won’...

CVPD Scripting-Part 2 provides in-depth coverage and hands-on practice of the more advanced programming topics of Call Studio such as web services and parsing their results, JavaScript, modularizing large applications. An introduction to Google Dialogflow is also inc...