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This brief explains how to use proven industry and operations (I&O) standard changes as templates for continuous cloud computing deployment and DevOps.

How do you Manage Public Cloud Security? What's a sound approach to minimizing security risk when using public cloud services? Everything you need to know.

Customer perception matters because customer Quality of Experience (QoE) is the vital factor in delivering cloud computing services — and the key to your success

Investments in ITIL made by IT I&O leaders often show few results, raising questions about the value of ITIL and the quality of leadership.

Discover the value paradigm shift to investing in people, the benefits associated with developing the right skills, where critical skills are needed and the business drivers behind them. We also provide ideas on how to convert customers into assets through customer education. DOWNLOAD NOW >

Global Knowledge, the world’s leading IT training and learning services provider, announced the appointment of Satish Shetty as its global CIO. This new position emphasizes the company’s commitment to international growth in IT training.

Red Hat recognized Global Knowledge as its 2016 Premier Training Partner of the Year for its top-level courses and certifications. The world’s leading IT training and learning services provider has partnered with Red Hat for more than 12 years and has now taken home its top partner award for the third consecutive year.

Global Knowledge, the world's leading provider of skills training to the corporate sector, announced the appointment of Sean J. Dolan as President and Chief Executive Officer.

Global Knowledge was recently named Red Hat's Premier Training Partner of the Year for 2015 for its role as a top provider.