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ITIL 4 Foundation provides practical understanding of the key concepts, common language, principles and practices that enables successful management of modern IT-enabled services.

Enable Contact Center support teams to access reporting solutions for end-to-end reporting in a CCE deployment. This course is eligible for 12 Continuing Education Credits (ILT Modality).

Exclusive – DevSecOps is a branch of DevOps that focuses on automating Security and integrating it into the process, such as Continuous Delivery, Infrastructure-as-Code (IaC), and observability. DevSecOps speeds the delivery of safer code, but it also helps developers get early...

Exclusive – Candidates for this course automate time-consuming and repetitive tasks by using Microsoft Power Automate. They review solution requirements, create process documentation, and design, develop, troubleshoot, and evaluate solutions. Candidates work with business stakeh...

Built as a joint effort by Microsoft and the team that started Apache Spark, Azure Databricks provides data science, engineering, and analytical teams with a single platform for big data processing and machine learning. In this course, you’ll learn how to use Azure D...

The course begins with an overview of administration techniques and continues with topics about identity services, networking, virtualization, high availability, and disaster recovery. This is a comprehensive course that has extensive content and labs, and you’ll fin...

Exclusive – Are you a Project Manager navigating the waves of change in today’s dynamic business environment? Discover how mastering estimation techniques can set you apart and drive your projects to success. Join our exclusive session, inspired by the latest industry trends and...

In this five-day Cisco course, students will gain a comprehensive understanding of EVPN VXLAN technologies. This course delivers a thorough and practical exploration of Cisco EVPN VXLAN fabric networks, equipping learners with the skills needed to design, deploy, aut...

This course provides IT leaders, practitioners, support staff and staff interfacing with the organization’s digital and information systems functions with a practical understanding of the key concepts, common language, principles and practices that enables successful...

This course is intended for experienced technology professionals who are responsible for planning, designing, and guiding AI-powered business solutions using Microsoft platforms. This course assumes familiarity with Microsoft business applications, cloud concepts, an...