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The Vendor Risk Management application provides a centralized process for managing your organization's vendor portfolio.

Learn how to implement, configure, and customize Generative and Agentic AI experiences in the ServiceNow platform.

Attend Scripting in ServiceNow Fundamentals to learn how to use the ServiceNow JavaScript API. Take advantage of the extensibility of ServiceNow by adding new functionality or modifying the baseline behavior of an instance. This class begins with client-side scriptin...

Performance Analytics helps businesses increase IT service satisfaction and reduce operating costs. Performance Analytics (PA) Advanced.

Adopting a Platform Owner Mindset is a 2-day business simulation workshop designed for anyone in a ServiceNow-related technical role.

The System Administration Advanced course teaches about the robust controls in the base instance in modules and labs to reinforce daily tasks.

Learn how ServiceNow® Field Service Management (FSM) makes integrated and proactive service possible.

The Knowledge Management Implementation on-demand series provide system and knowledge administrators key steps on setting up and configuring the Knowledge Management application and the components within it. This course leverages the Knowledge Management Guided Setup...

Event Management starts with an event generated from a monitoring solution and ends with automated remediation of an infrastructure issue.

ServiceNow Service Mapping Fundamentals course will help students to learn how to discover and model business services to manage service health.