Search

Apply important principles and skills you can use as a technical customer service representative. Live virtual classes. Group training available.

Understand the principles & practices that enable an organization to reliably and economically scale critical services.

Gain a solid understanding of use cases where generative AI can provide solutions and address business needs. Additionally, you will learn about practical insights into technologies related to generative AI and how you can use those technologies to solve real-world p...

This one-day interactive Resolving Conflict Training course will show you how to resolve and Minimize Workplace Disputes.

Gain a broad view of how to respond to a cybersecurity incident while preparing for the CyberSec First Responder certification.

New – Devote a full day taking a dive towards managing the scores of emails you have to answer, impossible deadlines & numerous projects on your to-do list.

Validate new skills & apply knowledge to your working environment through a variety of practical exercises. Best practices for data warehousing solutions.

Learn about the psychology of selling, listening and interviewing skills, and a way to let your customer handle the close and be excited to do it.

In our fast-paced digital world, the need to capture ideas, meeting notes, and to-do items is ever present. Microsoft Office OneNote 2016 provides a way for you to efficiently create and collect your notes in an electronic notebook. This course will introduce you to...

Leaders will learn how to provide effective feedback, create opportunities for employees to grow and make positive contributions to their organizations.