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The Art of Empathy

Course Code: 821685

Empathy is the ability to recognize, understand, and share the thoughts, feelings, and challenges of another person, animal, or fictional character. Practicing empathy profoundly influences the thinking and leadership styles. It creates an environment of trust and mo...

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AMA2295 Successfully Managing People

Course Code: 2697

Learn how to move your team to higher performance.

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AMA2243 Making the Transition from Staff Member to Supervisor

Course Code: 2425

In this high-impact, interactive seminar, we’ll help you avoid common pitfalls of your new status and responsibilities. You’ll learn the secrets of managing people and get all the essentials, from motivating direct reports and coaching to conflict resolution and lega...

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AMA2242: Advancing from an Operational Manager to a Strategic Leader

Course Code: 2478

In this course, you will learn to become an innovator, a persuasive player, and a champion of strategic change. You will gain the knowledge and skills to close the gap between where you are now and where you want to be. You'll conduct SWOT analysis, leverage key pros...

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AMA2506 Coaching Certificate Program

Course Code: 2117

What if you could become an inspiring leader capable of garnering trust and prompting action? During times that would challenge even the most resilient and experienced leaders, it has never been more important to have an arsenal of tools, techniques and best practice...

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Developing Positive Assertiveness

Course Code: 100961

NewDo you lack confidence in expressing your ideas? Join our course to learn how to ask for what you need, handle confrontations, and put your ideas forward.

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Motivating and Managing Successful Project Teams

Course Code: 821570

Project success often depends on choosing, motivating, and leading the project team. This course, based on PMI®’s PMBOK® Guide, Sixth Edition, focuses on improving the project manager’s human resource expertise, from initial planning through project closure. Particip...

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The Evolution of the IT Decision-Maker

White Paper | Nov. 16, 2017

Examine three major pain points for IT decision-makers: training, budgets and employee retention.

What’s an RFC and what can they do for me?

Article | Sep. 16, 2009

No matter what book or manual you use to study for the CCNA examination, you will see various protocols and processes referencing an RFC. And, although frequently referenced, the RFCs are seldom actually included in the documentation. So, the logical question becomes...

From Doing to Leading - Leading with Impact

Course Code: 8624

Making the transition from an individual contributor to a people leader is both a challenge and an opportunity. As a people leader, you must transition from doing the work yourself to getting the work done with and through others. It requires a shift of mindset to ta...

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