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In this recorded webinar, you will find out the digital transformations of the ITIL 4. Barry will discuss the changes, what’s New and how it Impacts You.

The Information Technology Infrastructure Library is a set of best practices designed to describe common approaches for IT service management (ITSM).

Be able to bridge your knowledge from ITIL v3 to ITIL 4 and with the new technologies and best pratices that come with the digital transformation.

Learn the ITIL® concepts of accountability, boundaries, and consistency (the ABCs) and discover how ITIL helps establish, manage, and maintain the ABCs.

Defining and Simulating ITIL® Processes Using IBM WebSphere Business Modeler Advanced. Our expert tackles this and many other questions regarding ITIL.

The certification and exam guide discusses the benefits of having a ITIL certification with each level and tips for the ITIL certification exams.

New – New & Exclusive – This module explores the ways in which digital organizations and digital operating models function in high velocity environments.

New – Take this course to learn how being a ITIL 4 strategic leader shows that you understand how to arrange digital business strategy with IT strategy.

Learn the foundations of IT service management and how they can benefit your organization. Certification exam voucher included! ITIL Exam Guarantee.

New – Integrate different value streams and activities to create, deliver & support IT-enabled products and services, and relevant practices, methods and tools.