Search

Learn about the psychology of selling, listening and interviewing skills, and a way to let your customer handle the close and be excited to do it.

A structured business analysis interview is much more than a conversation; it is a controlled event requiring attention to detail, cautious design, and a strong social foundation from which to build a trusting and lasting relationship.

Learn how to start your IT projects with a strong plan of attack so you can prevent many of the pitfalls that lead to missed deadlines and stakeholder frustration. DOWNLOAD NOW >

Discover the characteristics and methods involved in making good decisions.

This white paper addresses the TOGAF® framework and a high-level overview of the key business analysis techniques that IT professionals would benefit from to achieve IT results and establish a valued partnership with the business.

When designing a structured business analyst interview, it’s crucial to have a goal in mind, a clear set of questions planned, and an understanding of how those questions may deviate from the intended goal.

Improve your decision-making capabilities through critical thinking, structured reasoning, and creative problem analysis. Learn how to be an inventive, logical decision maker by understanding the principles behind critical thinking. Enroll now at Global Knowledge!

New – Are you a new manager or know someone that needs training? Successful managers get things done. Learn the art of management that will set you apart—FAST.

New – What does it mean to be an executive leader? It means you’re a visionary a trailblazer. Learn what it takes to make the transition to executive leadership.

Why become a collaborative leader? Because it gives you the ability to break down silos, energize your team and bring out the best in your direct reports. From collaboration skills to collaborative leadership behaviors, this course gives you the roadmap to be an adap...