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Learn about the psychology of selling, listening and interviewing skills, and a way to let your customer handle the close and be excited to do it.

Leaders will learn how to provide effective feedback, create opportunities for employees to grow and make positive contributions to their organizations.

Building a successful, high performance team is about more than finding a group of people with the right mix of professional skills.

The Leading Virtual Teams Training course in Global Knowledge is a one-day interactive class that positions managers of a remote workforce for success.

Learn how to optimize customer lifecycle journey, increasing the value realized by the customer, and maximizing your likelihood to maintain their loyalty and renew or expand their business opportunities.

The purpose of the Art of Influencing Others training is to teach the skills you need so that others will want to grant you the power to affect outcomes.

This instructor-led Listening Skills Training will show how to become a better listener by demonstrating your listening skills build either barriers or bridges.

Learn to recognize how to control your temper by thinking before speaking, waiting until you're calm before expressing yourself and the powerful tool of forgiveness.

Attend this one-day live, dynamic Sales Skills Advanced Training course to take your sales skills to the next level. This includes learning how to build relationships with your leads, and identify and satisfy their needs. Next, you'll use sales strategies, analyze th...

Exclusive – Develop advanced techniques in order to adapt communication styles and apply influence techniques for enhanced stakeholder buy-in and commitment.