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In this excerpt from his new book, Accelerating Leadership Development, Jocelyn Bérard, Vice President, Leadership and Business Solutions, Global Knowledge, examines the importance of communication in an organization and present practical concepts for leaders to apply easily.

Discover the essentials of effective negotiations including the process, the different styles, and the communication elements that can affect the outcome.

Learn how to develop a questioning outlook and quality standards that will help you make more effective decisions.

Personal biases and hidden assumptions prevent most of us from making the best decision of which we are capable. Instead of making good decisions, we make quick decisions.

Structuring techniques are the foundation of decision making. This white paper introduces some of the simplest and most effective structuring techniques including sorting, sequencing, placement, decision trees, and ranking.

At some point, you’ll find yourself working with “Difficult People.” The effects they can have on an organization vary greatly but usually involve many problems for the team. Learn about some common types of difficult people and how to handle them.

Cultivate effectiveness, lead with excellence, and transform your team for breakthrough results. Attend this powerful two-day workshop from Global Knowledge and discover the same principles that have led the world's foremost business leaders to their success. Enroll now!

This course will give leaders the ability to establish a culture of accountability, responsibility, and empowerment in the workplace. Virtual Classroom Live

Do you have what it takes to step up to the plate to lead, work in teams, and juggle new assignments with your current responsibilities? What about having a "can-do" attitude that prepares you for additional growth?Acquire new skills and prepare to make a positive di...

New – What does it mean to be an executive leader? It means you’re a visionary a trailblazer. Learn what it takes to make the transition to executive leadership.