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Attend this one-day live, dynamic Sales Skills Advanced Training course to take your sales skills to the next level. This includes learning how to build relationships with your leads, and identify and satisfy their needs. Next, you'll use sales strategies, analyze th...

This course will give leaders the ability to establish a culture of accountability, responsibility, and empowerment in the workplace. Virtual Classroom Live

Make the right hiring decisions with confidence using the latest techniques in competency-based behavioral interviewing. Virtual Classroom Live

Discover how to handle customers in a way that builds a foundation of trust and feedback. Underst and meet their needs is the first and last steps to success.

In this course you will explore how to deal with negative attitudes in the workplace and create a more positive working environment. Virtual Classroom Live

Gain an understanding of what makes employees happy, how to motivate through empowerment and the five steps to success. Virtual Classroom Live

Learn to recognize how to control your temper by thinking before speaking, waiting until you're calm before expressing yourself and the powerful tool of forgiveness.

Apply important principles and skills you can use as a technical customer service representative. Live virtual classes. Group training available.

Leaders will learn how to provide effective feedback, create opportunities for employees to grow and make positive contributions to their organizations.

This one-day interactive Resolving Conflict Training course will show you how to resolve and Minimize Workplace Disputes.