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Sales Skills: Advanced Training

Course Code: 101094

Attend this one-day live, dynamic Sales Skills Advanced Training course to take your sales skills to the next level. This includes learning how to build relationships with your leads, and identify and satisfy their needs. Next, you'll use sales strategies, analyze th...

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Driving Accountability: Building Ownership and Follow-Through

Course Code: 101138

This course will give leaders the ability to establish a culture of accountability, responsibility, and empowerment in the workplace. Virtual Classroom Live

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Behavioral Interviewing Training

Course Code: 821206

Make the right hiring decisions with confidence using the latest techniques in competency-based behavioral interviewing. Virtual Classroom Live

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Quality Customer Service Training

Course Code: 821207

Discover how to handle customers in a way that builds a foundation of trust and feedback. Underst and meet their needs is the first and last steps to success.

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Challenge and Resolve Negative Attitudes in the Workplace

Course Code: 821208

In this course you will explore how to deal with negative attitudes in the workplace and create a more positive working environment. Virtual Classroom Live

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Motivating Employees To Be Their Best

Course Code: 821210

Gain an understanding of what makes employees happy, how to motivate through empowerment and the five steps to success. Virtual Classroom Live

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Emotional Mastery: Transforming Anger into Positive Action

Course Code: 821214

Learn to recognize how to control your temper by thinking before speaking, waiting until you're calm before expressing yourself and the powerful tool of forgiveness.

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Excellence in Technical Customer Service

Course Code: 821244

Apply important principles and skills you can use as a technical customer service representative. Live virtual classes. Group training available.

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Feedback Skills for Leaders Training

Course Code: 821251

Leaders will learn how to provide effective feedback, create opportunities for employees to grow and make positive contributions to their organizations.

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Conflict Resolution Strategies for Professionals

Course Code: 821255

This one-day interactive Resolving Conflict Training course will show you how to resolve and Minimize Workplace Disputes.

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