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In this course, you will learn to become an innovator, a persuasive player, and a champion of strategic change. You will gain the knowledge and skills to close the gap between where you are now and where you want to be. You'll conduct SWOT analysis, leverage key pros...

Empathy is the ability to recognize, understand, and share the thoughts, feelings, and challenges of another person, animal, or fictional character. Practicing empathy profoundly influences the thinking and leadership styles. It creates an environment of trust and mo...

There are many career pitfalls in the IT field, especially if they are clearly outlined in an employee handbook.

Learn how to move your team to higher performance.

What if you could become an inspiring leader capable of garnering trust and prompting action? During times that would challenge even the most resilient and experienced leaders, it has never been more important to have an arsenal of tools, techniques and best practice...

New & Exclusive – Gain valuable leadership skills in order to effectively coach, empower and lead individuals and teams to higher levels of performance. Professional development in leadership is key for advancing your IT career. Enroll now at Global Knowledge.

New & Exclusive – Adapt your presentation content and style to match your business objectives and audience.

Exclusive – In this design thinking course, you will learn repeatable, scalable processes for finding, articulating and solving problems. Whether designing a product, building a system, or meeting an innovation challenge – effective design thinking practices provide a roadmap to...

Making the transition from an individual contributor to a people leader is both a challenge and an opportunity. As a people leader, you must transition from doing the work yourself to getting the work done with and through others. It requires a shift of mindset to ta...

Trust is at the heart of how we act in many business situations and how we approach trust can be vital to our success. In this course, the benefit of trust is explored as is the damage resulting from lack of trust. In addition, you'll examine the three steps that enc...